Nationwide × Highly rated Hotel·Ryokan - 268Page Number

It was about a 5-minute walk uphill from Shinagawa Station, and being so close to the station was very convenient. The lobby was incredibly spacious, open, stylish, and wonderful—and the front desk was located in the center, which I had never seen in a hotel before. Because the property is so large, it was quite a walk to reach our room, but I was happy that the staff accommodated my request for a higher-floor room. The room was well cleaned, and we enjoyed a pleasant stay with a great view from the balcony. Perhaps due to inbound tourism, most of the guests were international travelers. I’m glad we were able to stay at such a lovely hotel at a very reasonable price.\nBreakfast at Zakuro on B1 was delicious, but it was disappointing that we didn’t have time to relax and enjoy it.\nNext time, I’d love to stay again with my family on a special occasion and take our time.\nThank you very much.

It was my first stay in a while, and the floor had a calm atmosphere. The Room was spacious, thoroughly cleaned, and clearly well maintained with an excellent sense of cleanliness. Above all, every staff member was courteous and professional, which made my stay very comfortable. Choosing this property for my time in Osaka was absolutely the right decision. I would love to stay again when I have the opportunity, and I look forward to seeing you then.

Ever since my first visit before summer, I’ve been completely hooked and have returned several times. This time, I invited my family. We took a bus from a different stop than usual, so we arrived a little later than planned, but we were still able to follow almost the same schedule as always and were very satisfied. The room is compact, but it was just right for two of us (my mother and me). We spent most of our time at the hot springs and hardly came back to the room except to sleep. Since there was a smoker in our group, we booked two rooms. It was convenient not having to go to the designated smoking area, and those of us who don’t smoke could stay comfortably without worrying about any smell—my family appreciated that. As others have mentioned, the property is large and has an older layout, so you do end up walking quite a bit. But as long as you’re able to walk, it’s not an issue—if anything, walking more just means you can enjoy even more food. I personally love this kind of layout because it feels like an adventure. As always, everything we ate was delicious. My family especially loved the purple sweet potato tart. The evening hula dance show was spectacular; I’m always captivated by the dancers’ wonderful smiles. Every time I visit I seem to make at least one mistake and cause trouble for the staff, but everyone is consistently kind and helpful, which makes me feel at ease staying here. This time as well, I accidentally selected the wrong gender option when booking and needed my loungewear exchanged; they handled it cheerfully. Thank you very much. My family enjoyed it too, and once again it turned into a wonderful trip. With travel subsidies starting up again, reservations filled quickly and I couldn’t book for autumn… which is very disappointing—but I’ll be back in winter, and I’m really looking forward to it.

First of all, the staff’s respectful sense of distance was wonderful. I couldn’t book dinner at a convenient time, so I only had breakfast, but everything was delicious and I was very satisfied. The Serta bed was also very comfortable, and the air conditioning worked well at just the right level, so I slept soundly. The large public bath was clean; although it’s an artificial hot spring, it was very nice. However, as noted in the warnings, the floor is very slippery, so you should be careful. If I have the chance, I would definitely like to stay here again.

This was our second stay in a Club Room, and just like last time, both the Room and the lounge were very comfortable, making it an enjoyable trip. We would love to stay again on our next trip to Hokkaido. It was also great that we could check in smoothly using the QR code sent in advance.

I stayed here because the trains stopped due to a typhoon and I couldn’t get home. The room was small but clean and comfortable. The bathroom and toilet were also clean. In the lounge on the first floor, tea and coffee were available, and in the morning I was able to have three small breads. For this price, I think it offers excellent value for money. However, my one complaint is about the amenities: cleansing oil, face wash, toner, and lotion had to be poured from large bottles into disposable small dishes at a table next to the front desk and then taken back to the room. There were no cotton pads, and since you have to leave your room with a key card, it was impossible to carry four dishes at once. I wish they at least had lids so they could be stacked.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

The Room was comfortable and easy to relax in. The shower had decent water pressure even on a high floor, which was great. There was a welcome drink, and the breakfast was higher quality than typical Hotel buffets—everything was delicious. There aren’t many places to eat nearby, such as restaurants or izakayas, but there is a Lawson convenience store close by.

I was truly relaxed by everything—the new, modern, spacious Room, the large Onsen public bath, the meals, and the view from the Room. Thank you very much.

What I liked - Close to the station - Paper cups provided - Mineral water included (one bottle per night of stay) - If you are an APA member, checkout is at 11:00 (can be extended by 1 hour for 1,000 yen) - Amenities were sufficient (toothbrush, hairbrush, cotton swabs, cotton pads, etc.) - Ice available on the first floor Points for improvement (if I had to say) - I would like a bit more powdered tea.

We stayed with our dog as a family of four. The surrounding area was wonderful, and with the hot springs available we were able to relax and unwind. Communication with the staff in advance regarding our dog’s size was pleasant and smooth, and both our dog and our family were very satisfied. The lobby and dining venue also had a great resort atmosphere, and we really felt like we were at a well-established mountain resort in Japan. One small regret was the dining experience: all of the food provided was delicious, and the dining hall itself had a lovely ambiance, but for some reason once seated it felt more like a food court, so I didn’t feel I could fully appreciate how good the food was. Perhaps it was the tables and chairs, or maybe the tray-style setup. That said, the food itself was excellent and we were very happy overall. We would love to visit again. Thank you very much.

This is a very comfortable Hotel. I would like to stay here again when I visit Fukuoka. Thank you very much for your hospitality.

This hotel offers a wonderful view. The staff were very attentive, and the food was delicious. Feeding the black kites was great fun—the number of birds coming for the food and their speed were truly impressive.

I stayed here last year and it was so comfortable that I came back again this year. You can use the pool until late at night, the Room has a great view, and the on-site restaurant is excellent. It’s efficiently managed, so there are quite a few self-service aspects. That’s convenient with no hassle, but older guests may find it a bit confusing. Having a front-loading washing machine in the Room is extremely helpful (detergent is also provided). If you plan to enjoy the pool and other facilities, be sure to make your Reservation in the Central Building, as each building is separate.

As guests born in the Showa era, we found this wonderful Showa bubble–style Accommodation to be the best. It was spotlessly clean, and both the hot water and the meals were excellent. It was quiet, and we could relax at a leisurely pace. We will visit again together with trips to Oze and Fukiware Falls.

Has it been about half a year? I stayed for one night, and there were welcome drinks, including coffee and even wine. I’m happy to see the improved service.\nI will continue to use this Hotel. Thank you.

We stayed here during the Obon holidays with our family and our dog. The Room felt a little small for four adults plus a dog, but the amenities were well stocked, everything was thoroughly cleaned, and we had a very comfortable stay. The grass in the dog run was also beautifully maintained, and our dog seemed to have a great time. Some Reviews mentioned concerns about the food, but they kindly accommodated our request as we are not fond of river fish, and the meals were actually delicious. There was a wide variety of dishes—so much so that we wished we had started dinner a bit earlier to enjoy even more. It seems the dining hall offers many other menu items besides what we had this time, so next time we would like to choose a Plan without meals and try various dishes there. All of the staff were very kind and handled everything with care even during the busy Obon period, which impressed us. It was a wonderful Accommodation that made us want to return for another family trip. Thank you very much for taking such good care of us.

It’s a real pleasure to be able to stay at this price these days.

The breakfast was delicious, and we were very satisfied. We had no complaints about the Facility or anything else. If we have the opportunity, we would like to stay again.

I stay here every time, and I think it’s excellent.