Nationwide × Highly rated Hotel·Ryokan - 183Page Number

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

This was our first stay. My husband has an illness and limited mobility, but our family of four was well taken care of with a wheelchair. The Hotel was very clean throughout, and all the staff were kind—truly a wonderful Hotel. We were very satisfied with both the room and the private open-air bath, and the large public bath was excellent! However, since our room was on a lower floor, we sometimes made eye contact with construction workers in the building right in front of us, which was a bit uncomfortable... Next time, we hope to stay on a higher floor. It’s a Hotel that makes you want to come back again soon! Thank you for your hospitality.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

I stayed for two nights to attend events in Yokohama and Tokyo. The location was convenient, with easy access from both Haneda Airport and the nearest station, Shinagawa, making it easy to get around. It was also great that I could choose as many amenities as I needed, such as basic skincare (SEKKISEI) and tea. It was quiet at night and I slept very well. This Hotel is perfect for a trip focused on going out on your own.

We visited in search of the Onsen and the Teddy Bear Museum. I’ve stayed at Mr. Powell’s many times, and as always, the Onsen was wonderful. Both dinner and breakfast focused on quality, and we were very satisfied. All the staff were friendly, giving the place a great resort-like feel. There were teddy bears in the lobby, and as bear lovers, it really warmed our hearts.

I was able to relax and soak in the large public bath, which helped relieve my fatigue. The breakfast also had a wide variety of dishes, and I was very satisfied. If I’m in the area again, I’d love to stay here again.

I stayed here again after a long time for a concert at Forest Hall. Access to Kanayama Station and the hall, the Room and Facility, the cleanliness of the large public bath, and the service were all as good as ever. I also appreciated that all amenities were already placed in the Room in advance (choosing amenities in the lobby while carrying luggage can be quite difficult). On top of that, I was impressed by the wide variety. Breakfast was delicious as well. Perhaps because the dining area is spacious or because it was a weekday, there was no congestion at the buffet, so I could enjoy it at a relaxed pace. One thing is that there wasn’t anywhere to put luggage, so I thought it would be nice if you could install or lend a foldable baggage rack around under the TV. Overall, I am very satisfied. Thank you for your hospitality.

We stayed for two nights from 8/13 in a special Room with a private pool. We have stayed at nearly 10 Hotels across Okinawa (the main island, Miyako, and Ishigaki), and this was the best by far. Our children also said it was their No. 1. The Room itself was wonderful, and the cleanliness and quality of the meals were excellent as well. There was a small spot of dirt in the pool (something most people wouldn’t even notice), but our eldest daughter, who is very particular about cleanliness, became concerned. When we decided to contact the front desk, the General Manager personally came to take care of the cleaning, which made us feel sorry for troubling you. Thank you very much again for your kindness. We expect our next visit will be sometime next year or later, but we look forward to staying with you again.

I stayed here during Silver Week, and the Room was clean. I could also use the bath until 1:00 a.m., so overall I was very satisfied. If I had to mention anything, it would be that there is no parking, and personally I would have liked grilled salmon and natto for breakfast.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

Both the exterior and the Room were very clean, and the service and Onsen were excellent. However, one thing I noticed was a slight musty smell from the Room air conditioner. Since it’s hard not to use it in summer, I would appreciate it if this could be improved.

I have been staying at Comfort Hotel Hiroshima Otemachi for over 20 years. The room was kept very clean, the breakfast was just right, and I was able to relax. I would like to stay here again during the Flower Festival next year.

I’m a repeat guest and have stayed here many times whenever I visit Fukuoka. This time, our family of four booked two twin Rooms. The Accommodation Fee is very reasonable, breakfast is free, the location is right in front of the station (almost inside it), parking is free, and there’s a 24-hour supermarket next door—everything you could ask for. I highly recommend it to anyone. All staff members at reception, in the restaurant, and housekeeping were kind and welcoming. Since we were attending a baseball game and couldn’t predict our check-in time, they also accommodated us flexibly. We enjoyed the complimentary breakfast as well. The mentaiko was a big hit with my whole family. If I could share one suggestion, having milk available next to the coffee would make it perfect. Even though there were many group guests staying at the same time, they managed breakfast buffet timing well by staggering schedules, so we had a completely stress-free stay. Thank you very much.

As last year, you kindly prepared a train-view Room as requested, and my son was absolutely delighted (he was thrilled to see the Meitetsu trains from the hallway as well). The Hotel is conveniently located near the station, and breakfast offered a good variety. Although there is no large public bath Facility, we found it comfortable and had a pleasant stay. Thank you very much.

I realized the day before our stay that I had mistakenly made a Reservation for a smoking Room, and when I called, you kindly changed it to a non-smoking Room—thank you very much. Our trip could have been ruined otherwise. Also, as a pleasant surprise, we found out at the restaurant that alcohol was included with the meal. I wish this had been stated on the booking site. The children said there were not many soft drink options. The Facility itself is old, but the service was great and everyone left satisfied. The price is reasonable, so we would like to stay again.

I don’t often stay in Kawasaki, but I thought this place was great. It’s clean. There are plenty of convenience stores and places to eat nearby, and it’s also directly connected to the station, which is nice. It wasn’t too far from the JR lines either, so it was really convenient for work. The free coffee at the entrance was appreciated as well.\nI had a hard time finding the elevator that leads to the entrance, but everything else was fine.\nIn any case, I was most surprised by how much cleaner and nicer Kawasaki’s streets have become.

The Room was very clean, the amenities were well provided, and the Hotel staff were kind. Even without meals included, bread was available in the morning. We felt thoughtful attention in every aspect. I rated only the bathroom a 3 because the shower required adjusting both the hot and cold taps, which was slightly inconvenient. It was very comfortable, and I would like to stay again.

It was excellent. The morning after my stay, I had booked marine activities early, so I couldn’t take my time enjoying breakfast, which was truly disappointing and is my only regret. The menu selection was very satisfying. The slippers were also wonderfully plush. If I have the chance to stay in Naha again, I’d like to use this Accommodation.

It was very convenient, as we could walk not only to Ginza but also to Tokyo Station (a bit far, though). We also appreciated the amenities such as Sekkisei, and being able to enjoy YouTube and more, so it was nice to relax comfortably at the Hotel even after sightseeing. However, one disappointing point was that when we accidentally dropped the bed throw and happened to see the underside, there appeared to be an old bloodstain that looked like it had been there for some time.