Nationwide × Highly rated Hotel·Ryokan - 128Page Number

This was my first stay, and I was able to spend such a fulfilling time that it hardly felt like just one night and two days. From the warm welcome upon arrival, everything was handled with great care, and the staff’s heartfelt hospitality left a strong impression. Throughout my stay, they paid attention to even the smallest details, and their service remained wonderful all the way through to the farewell at departure. Rather than feeling formal or routine, it truly felt like they valued each guest as an individual. The Room had a calm atmosphere, and best of all was the open-air bath attached to it. The luxury of being able to soak in the Onsen slowly whenever I wanted was exceptional—it felt so good that I wanted to go in again and again. Enjoying the open-air bath while taking in the surrounding garden and nature helped me forget everyday fatigue. Each dish was prepared with great care, and I could enjoy not only the flavors but also the presentation and sense of seasonality. The meal itself became one of the highlights of my trip—it was that satisfying. The overall atmosphere of this Ryokan is also wonderful. It is quiet and relaxing, and simply being inside made me feel naturally at ease. Everything is well maintained down to the smallest details, making it a perfect space for enjoying an escape from everyday life. Although it was a short stay of one night and two days, by checkout I felt surprisingly refreshed both physically and mentally—I was able to truly recover from my fatigue. This is a Ryokan where you can honestly think, “I want to stay here again.” If you are looking for Accommodation in Hakone, I highly recommend staying here at least once.

Upon arrival, your son—nearly three years old now—welcomed us with a cheerful “Welcome.” His slightly shy expression was so adorable that it instantly brought a smile to our faces. Having known him since he was a baby, seeing him again each year is one of the reasons we keep coming back. This time we stayed in the Room “Hagoromo.” From the spacious veranda, we could lie back at night and gaze up at a sky full of stars. Spending time there in the pleasant evening breeze, pleasantly tipsy after dinner and drinks, felt like pure luxury. The cuisine was a summer herbal course. The mousse-like sauce made with herbal broth had a distinctive depth of flavor—I couldn’t resist asking for a spoon and enjoyed every last drop. The tomato simmered in herbal broth and served chilled also had more of a Western touch than before, making it an elegant and refreshing dish. The happy-hour herbal-syrup frappe was perfect for cooling down after our walk; it felt truly reviving. The morning coffee also tasted exceptional, so I asked about it and learned they use rare peaberry beans. Because only one bean develops instead of the usual two, the flavor is said to be more concentrated—and I was told the owner carefully roasts them from green beans himself. I was deeply impressed to see the same sincere dedication found in their herbal cuisine reflected in their coffee as well. Once again during our meal, the proprietress spoke with us warmly by our side. I started writing Reviews after last year’s visit, and looking back, I realized that Accommodations I rated highly always shared one thing: heartfelt hospitality with true attention to detail. This Accommodation embodies that better than anywhere else—and I feel that even more strongly now.

This was my second stay. I chose the plan for guests aged 50 and over, which included spiny lobster, abalone, and golden eye snapper. The meals were so delicious that I decided to return. Both the fish-focused dinner and the breakfast featuring spiny lobster miso soup and grilled horse mackerel were satisfying and filling. However, there were two things I found a bit disappointing this time. First, there was noise after 11:30 PM. It seemed to come from upstairs, possibly due to cleaning in the bath area. Other than that, it was very quiet, so the noise at night surprised me. Second, while they were preparing my futon bed, my coffee cup was taken away even though I had been using it. When I wanted to drink coffee later on but couldn’t find the cup anymore, it left me feeling disappointed. The staff serving breakfast were very pleasant and made for a nice departure experience overall. Since Awa-Kominato is one of my favorite places, I'll probably visit again in the future. Even if accommodations are not large-scale establishments, I'd like to choose based on their unique qualities each time!

I realized I had an extra day off during my trip and made a same-day reservation. Even though it was last-minute, you kindly accommodated me. I had long wanted to stay here after seeing the Auberge Association website, and I’m truly glad I did. I’ve visited many different types of auberges, but the food here was beyond what can be described as simply “delicious”—I was extremely satisfied. The homemade ham and sausages were so good they practically melted in my mouth. The room was calm and comfortable, and I was able to rest well. Next time, I’d like to try the open-air bath as well. I was completely satisfied—thank you very much.

My daughter and I had a wonderful stay. Everything we ate was delicious, and we enjoyed a very filling meal—simply the best! We were really looking forward to the baths; it was raining on the first day so we couldn’t use the open-air bath, but the rain stopped the next morning and we were able to go in. The view was amazing! If I had to say one thing, I would have preferred the bath temperature a little lower—it felt quite hot. Still, we’d love to stay again. Thank you very much.

I was pleasantly surprised by how exceptional the hot spring water was, and I enjoyed three long, relaxing baths in one night. The silky-smooth water left my skin feeling wonderfully soft—I was truly impressed! The staff’s hospitality was also excellent, and I left wishing I could have stayed longer. This is a hot spring I would definitely love to visit again.

The natural Onsen was very clean, with an alkaline spring quality that felt silky-smooth and wonderfully soothing. I used it three times. Since I could check availability, I was able to enjoy it privately without sharing with others.

Our family of five (four adults and our third son, 1 year and 9 months old) stayed here. We had been looking forward to this trip for a long time, but the weather on the day was terrible—so bad we were caught in a sudden torrential downpour. The heavy rain made visibility poor on the way to the Facility, and it was still pouring at check-in, but thanks to the staff’s kind and careful guidance, we were able to get into our dome tent safely. Unfortunately, the bonfire event planned at the center was canceled, but that couldn’t be helped given the weather. Even so, the Facility offered a rainy-day-only service of lending a projector free of charge (normally 1,000 yen). Thanks to that thoughtful gesture, our kids never got bored and we were able to enjoy glamping in a way that only a rainy day can offer. By the time we headed to the large public bathhouse, the rain had stopped for a while and there were few other guests. The men’s bath (with our kids) and women’s bath (for my wife) each felt like private use. We could relax without worrying about anyone else—and for our 1-year-9-month-old son it was his very first large public bath. Seeing him enjoy it without being scared put smiles on all of our faces. Even at night the weather remained unsettled—rain on and off with occasional thunder—but we couldn’t give up on seeing the stars. After putting our youngest to sleep, we took it easy with coffee. When I stepped outside around 3:00 a.m., all the clouds had cleared away, revealing an unbelievably beautiful sky full of stars. Countless stars shone brightly—far more than you could ever see in town—and I felt staying up late was truly worth it. On another note, perhaps because of the heavy rain, a few millipedes found their way into our house tent area and our older two boys made quite a fuss in the middle of night (laughs). We ended up slightly sleep-deprived, but now it has become one more funny family story—something that comes with being surrounded by nature. In the morning we woke up to birdsong. The fresh air made for an incredibly pleasant start to day—a luxurious moment you can’t experience in everyday life. The previous day’s bonfire had been canceled as an event, but they kindly arranged for each house area to enjoy one until 8:30 a.m. next morning instead. Watching fire while drinking coffee and reading was exactly what I’d hoped for. We enjoyed both dinner and breakfast together as family on deck in front of house area; meals eaten in nature are something special every time—and everything was delicious. Even after returning home,we kept talking about how much we'd love come back again."

I stayed for one night with my sister. The Room was very clean and well maintained, easy to use, and we enjoyed the in-Room bath many times (we even did laundry!). We had our meals at a charming traditional house restaurant with a wonderful atmosphere. Everything was delicious, right up to the final sushi! Thanks to the warm hospitality, we were able to relax and enjoy our stay. We also really enjoyed the snacks and gelato provided in the Room. We were blessed with great weather, making it a wonderful trip. Thank you very much for taking such good care of us—we will definitely be back!

I visited with my daughter, and from start to finish we were able to relax and enjoy a comfortable, unhurried stay. The Room was clean and simple yet well equipped with everything we needed, and the private open-air bath in the Room—available as many times as we liked at any hour—was truly soothing. The meals were excellent, especially the rice, and we enjoyed hearty dinners and breakfasts. We were also allowed to bring our own alcohol, so we brought a local wine; glasses were kindly provided, and it seemed other guests also brought their own drinks and enjoyed them in their own way. The proprietress’s hospitality was thoughtful without being overbearing—she checked in at just the right moments with a gentle word—and the pleasant atmosphere throughout made this a wonderful Accommodation that I’d love to visit again next time with my husband.

We had a wonderful time. Thank you very much. If I could suggest improvements: I would be happy if there were a water dispenser. The inside of the microwave was broken. The kitchen stove heat was weak. Other than that, both the kids and adults were very satisfied. The pool was just the right size and we enjoyed it, and the sauna and cold plunge were easy to use. The view was great, and we had a really good time! We would like to visit again!

This was my first stay at Route Inn Hotel. The Room and Facility were clean, and it even had a large public bath, which I wasn’t expecting. Breakfast was also included and delicious, so I was very satisfied with my stay. I’d be happy to use it again on future trips!

I stayed here for my trip to Ishigaki Island. It’s conveniently located about halfway between the airport and downtown, with supermarkets and restaurants nearby. The room was a comfortable size and clean, and I also appreciated that the bathroom and toilet were separate. The front desk staff were friendly, and I would stay here again when visiting Ishigaki Island.

This Accommodation is very popular and hard to book, but I was lucky to get a Reservation and this is my second stay. The building is old, so you can hear noise from outside the Room, but once you get used to it, it’s not an issue. The meals are generous and delicious—I almost worry it’s okay to stay at such a low price. I still haven’t seen all the nearby sights, so I’d love to come again.

I’m a returning guest, and every time I’m impressed by the excellent service from the front desk staff. Of course, the location is great, but I also love how clean everything is, including the Room, and how well maintained it feels down to every detail. I also like that each Room is categorized by its theme color. Thank you as always.

This was my second stay. My first visit left a great impression, so when planning this trip with friends visiting from Taiwan, I recommended it and included it in our itinerary. Everyone praised the courteous service, the Facility, and the delicious meals. Although everything was complimentary, we truly appreciated being served high-quality food and drinks.

Thank you very much for upgrading our room during our recent stay. We also sincerely appreciate that you allowed us to extend our stay despite being fully booked. I was truly in trouble when an unexpected remote meeting came up in an unfamiliar place, but thanks to your help I was able to attend the meeting without any issues and felt relieved. All of the breakfast dishes were delicious, and the buffet offers a wide variety, making it one of the highlights of staying here. Thank you for taking such good care of us.

We were able to relax and take our time. Mount Asama, visible from the lobby, was absolutely beautiful and truly soothing. We enjoyed strolling through the expansive gardens, with places to sit and take a break here and there—everywhere we looked was stylish and lovely. Our child especially loved the house that can be used as a library. Both inside the building and throughout the gardens, everything felt beautifully designed wherever we walked, and even the small decorative touches were charming. The buffet dishes were also delicious, and in the calm atmosphere we could enjoy our meal at a leisurely pace. It was a wonderful hotel where we could truly unwind. We would love to visit again.

This was our fourth stay. We were able to relax as a family, and once again had a wonderful time. From the warm hospitality of the staff to every aspect of the service throughout our stay, everything was excellent. No matter how many times we visit, it’s a Hotel that makes us want to come back again. Our whole family was very satisfied with our stay. We look forward to visiting again next year.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.