Nationwide × Highly-rated Hotel·Ryokan - 26Page Number

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

There are large TVs in both the bedroom and the living room, and my mother was thrilled to be able to watch the Asian Games!! We were truly impressed by how thoughtfully everything was arranged—down to the TV placement and easy-to-use amenities—as if our movements had been anticipated in advance. After a 4-hour journey, staying at this Accommodation made all our fatigue disappear! Breakfast was also amazing—they cooked tamagoyaki fresh on the spot, and it was incredibly delicious. The bath was great too, so we slept soundly that night. We’ll be back.

There was a wide variety of welcome drinks. It was also fun to compare three different types of mandarin orange juice. One concern was that there was only one elevator, so it got crowded in the morning. Also, I didn’t find the miso soup at breakfast very tasty. Other than that, it was a wonderful hotel.

The meals were excellent. We were able to enjoy both breakfast and dinner in private dining rooms in a relaxed setting. All the staff were kind, and we had a very comfortable stay. The room with a great view and the hot spring were wonderful, and it was also conveniently located as a base for sightseeing. When visiting Matsue or Izumo Taisha again, I would love to stay here again.

Both the Room and the Onsen are wonderful, and the staff and the proprietress are warm and welcoming—every visit is truly relaxing.

The food, hot springs, and hospitality were all wonderful. The only downside was that we don’t tolerate alcohol well, so it was a shame we couldn’t fully enjoy the all-inclusive plan. All the staff made our stay very comfortable—thank you very much.

As others have mentioned, the second-floor ocean-view Room offers a view of the sea through power lines, with part of a building that looks somewhat abandoned in the foreground. The windows were not cleaned well, so it wasn’t a view that impressed us. The Room had the kind of odor often found in pet-friendly Accommodation, and we noticed smells around the sofa, bed, and curtains as well. The shared areas were very clean and had no odor, so they were comfortable to use. That was great. The only thing that concerned me in the shared areas was that the foot-washing faucet at the entrance only dispensed cold water... Maybe I wasn’t using it correctly. Personally, I appreciated being able to try out TAVO carts and beds—an unexpected service. Since we didn’t bring our own cart, we were able to rent one and visit places where a rental is required. However, since we received a size 6 or 7 cart, I did wonder whether it would be suitable for smaller dogs. The bakery next door also tasted great, and overall it was a Hotel I’d like to use again if I have the chance.

Surrounded by magnificent nature, with breathtaking sunsets and a sky full of stars, I was able to forget everyday life and feel truly refreshed. The hot spring and sauna were outstanding, and the meals were delicious—I was completely satisfied. If you dislike insects, please be aware, but it didn’t bother me at all; I had an exceptional stay.

We stayed in the South Wing. We loved having a separate bedroom and a massage chair, and the entrance and wash area were spacious as well. In-room dining, a semi-open-air bath in the Room, the large public bath, and the lounge—everything we wish for on an Onsen trip was there. The meals were delicious, made with carefully selected local ingredients and thoughtfully prepared dish by dish. We were impressed by the considerate touches such as chairs near the elevator, as well as the original coffee and tea provided in the Room. Above all, it was wonderful to see how efficiently and pleasantly all of the staff worked. We would love to visit again in a different season.

We stayed for one night with our dog on a weekend in late September. It had been a while since we last visited Regina, but everything was wonderful—the facilities, the staff, and more. Our dog had a great time sprinting around the dog run. For dinner, we enjoyed a course meal together with our dog, and we also appreciated the wide selection of wines by the glass. We’d love to come again.

The staff’s service was courteous and flawless from our arrival to our departure. The meals were generous, and we ended up eating too much. The bath in the Room was an Onsen where we could relax and soak for as long as we liked, so we didn’t mind the view outside the window. The road noise was a little loud, but it wasn’t noticeable inside the Room. One disappointment was that the bed was a narrow single, and I worried about falling off.

We were worried about the weather, but it only poured heavily during the night, and the rest of the time was sunny, so it turned into a very pleasant trip. We traveled with our 16-year-old senior dog and were able to relax without making a strict schedule. The dog run was very clean and well maintained, and our dog enjoyed running around comfortably. However, as I also wrote on the questionnaire, I would have given 5 stars if the flooring had been a bit more slip-resistant. As guests are getting older as well, it would have been nice to have a toilet on the second floor for nighttime bathroom trips. Still, we’d definitely love to come back when it gets warmer again (lol). Next time, maybe we’ll choose a building that has both a second-floor toilet and its own dog run.

I was truly comforted by the General Manager’s thoughtfulness and the warm hospitality of all the staff. Thank you very much. The only disappointment was at checkout: I purchased two packs of seaweed salt that I had enjoyed with my meal as souvenirs, and they were bagged for me, but ginger miso was inside instead. It was my fault for not checking the contents, but I only noticed when I got home and opened the bag, hoping to enjoy the seaweed salt and relive the wonderful meal.

The moment I entered the Room, I was soothed by the aroma of tea incense—Kirishima tea truly lives up to its reputation. The hot springs, a local specialty, are in an open-air bath just outside the in-room bath. The sulfur spring left my skin silky smooth—I was very satisfied. They kindly adjusted the meals to accommodate ingredients I don’t like, and everything was delicious. I was also impressed by the staff’s thoughtful hospitality. It was a highly satisfying one-night, two-day trip. This is an Accommodation I would definitely like to visit again.

Everything about the service was outstanding! The complimentary items in the refrigerator were amazing too, and we didn’t have a single problem during our stay!

I had a comfortable stay. The Room was spacious, which was great. I would love to stay here again.

It was simply amazing!! I’ve stayed at many large Ryokan, and I was delighted to enjoy both the scenic-view baths and a variety of hot springs. Both dinner and breakfast were excellent, with more food than we could finish. Everything was truly delicious—thank you very much. The building had a classic, long-established feel, but the staff’s hospitality was outstanding. We stayed with our child and had a great time without ever getting bored, thanks to the pool, fishing, arcade, and play area. It made us want to come back again if we get the chance. We debated among several Accommodations on Awaji Island (including sister properties), but we’re congratulating ourselves for making a great choice with Hotel New Awaji.

It was a Hotel where we could fully enjoy Kagoshima—Sakurajima, Onsen, satsuma-age, kurobuta pork, and the night view! Sakurajima seen from the window was beautiful and majestic, and the meals were delicious…especially the satsuma-age, which truly surprised me (I underestimated it). The Onsen water was gentle on the skin, and I ended up soaking three times. This time we stayed for one night, but next time I’d like to stay for several nights and relax.

I stayed for three nights and was completely satisfied!! The Hotel was spotless throughout—bright, clean, and beautifully maintained. The front desk staff and housekeeping team were friendly and welcoming, which created a great atmosphere. The amenities were refined, and I was especially happy to have organic coffee. One small note: the complimentary mineral water in the Room refrigerator had to be picked up at the front desk from the second night onward. It would be even better if it could be placed in the Room during cleaning. The Room was bright and clean, with no odors in the bedding. I’m a bit particular about cleanliness, but there was nothing that bothered me here—I felt very comfortable. The bath area and changing room were also very clean, and the open-air bath was wonderful. The ReFa hair dryer and other amenities such as shampoo were great as well. I especially loved the post-bath lounge and terrace. I think this is one of the best Hotels in this price range. I already have a Reservation for next month. This time I had a Room with a view of Mt. Asama, and the sunrise was beautiful. I’d be happy if I could have a mountain-view Room again next month—can I request that? Thank you for a wonderful stay.