[Important] Notice and Apology Regarding a Boiler Facility Malfunction
Thank you very much for your continued patronage of our Hotel.
We are currently experiencing a malfunction in the in-house boiler system, and a specialist contractor is conducting an investigation and emergency inspection.
At this time, we do not yet have an estimated time for restoration, and hot water is unavailable throughout the building.
■ Affected areas: Hot water supply suspended in all guest rooms (cold water only) / Public bath temporarily closed
Until we can confirm the situation, we have temporarily suspended acceptance of new Reservations.
We will provide an update as soon as we know the expected restoration timeline and when we will resume accepting Reservations.
[For guests with existing Reservations]
We are contacting guests with existing Reservations by phone in order; however, depending on circumstances, it may take some time before we are able to reach you.
If you need urgent assistance or have any questions or concerns regarding your Reservation, please contact the Hotel directly.
We sincerely apologize for the significant inconvenience this may cause.






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