Kyoto Takasegawa Machiya Canal House

Our Property is implementing infection prevention measures in accordance with the "COVID-19 Response Guidelines." COVID-19 Infection Prevention Measures at Our Property ● Social Distancing Our Property accommodates only one group per day. You will not share spaces with other guests, so you can rest assured. ● Check-in and Check-out As our Property is a fully private rental of a traditional Kyoto townhouse, there is no front desk. Typically, we welcome guests in person at their scheduled arrival time. However, upon prior request, it is also possible to arrange a key handover-only check-in. ● Alcohol spray is provided at the entrance for your use. We disinfect keys, doors, drawer handles, water facilities, toilets, baths, switches, outlets, touch panels, slippers, writing utensils, etc., with alcohol. Used dishes will be washed and sterilized by us, so please leave them out without returning them to the cupboard. Used towels are washed and dried at high temperatures, and linens are processed with high-temperature pressing by a specialized service. ● Ventilation All Rooms in our Property have windows. During your stay, you can open the windows for sufficient ventilation to further reduce the risk of infection. ● Cleaning and Staff Infection Prevention Our staff practices regular handwashing, gargling, mask-wearing, and temperature checks. During cleaning, staff wear masks, and towels and linens are washed immediately after collection. Trash is sealed in plastic bags for disposal. For dishwashing and cleaning water facilities, we use detergents containing surfactants. ● Emergency Response If you experience symptoms such as high fever, difficulty breathing, fatigue, or loss of taste, please inform us. We will contact the dedicated consultation hotline operated by the Kyoto City Health and Hygiene Bureau (075-222-3421).