National Lodge Miyajima Mori no Yado

< COVID-19 Prevention Measures > Thorough “Hygiene Management” and Avoidance of the “Three Cs” To provide services that allow guests to stay with peace of mind amid the risk of COVID-19, we have further strengthened hygiene measures throughout the Hotel and thoroughly monitor the health conditions of both guests and staff, while working to avoid the “Three Cs”: (1) Poorly ventilated enclosed spaces (2) Crowded places where people gather (3) Close-contact settings where contact with an unspecified number of people is likely By helping prevent these “Three Cs,” we will continue to provide a safe and comfortable stay for our guests. *To ensure services that help guests feel at ease* Due to the impact of COVID-19, travel and in-person interaction have been restricted. Therefore, we are implementing two key measures: “Hygiene Management” and “Avoidance of the Three Cs.” Under “Hygiene Management,” we focus primarily on disinfection within the Hotel as well as health checks for staff and guests. For “Avoidance of the Three Cs,” we are committed to creating an environment in which such situations are less likely to occur—from both guest–staff and guest–guest perspectives—and will adjust our conventional services accordingly. Feature 1: “Hygiene Management” Measures With consideration for guest health and public hygiene, we are taking the following actions: ■ Guests with symptoms such as fever, cough, or sore throat may be asked to wait in a private room away from other guests and refrain from going out. ■ Alcohol-based disinfectant is available at various locations, including entrances. ■ All guests are asked to sanitize their hands with alcohol upon entering the restaurant. ■ In addition to regular room cleaning, common areas within the Hotel are cleaned and wiped down using alcohol EA-58. In particular, all guestrooms receive disinfecting cleaning on frequently touched surfaces (doorknobs, drawer/refrigerator handles, remote controls, switches, etc.). ■ Disinfection of buttons in shared areas (elevators), restrooms, and vending machines ■ Disinfection of front counter surfaces, pens, and room keys ■ High-temperature washing (80°C or higher) for tableware (plates/glasses) and cutlery; disinfecting wash for meal trays ■ All on-site staff wear masks. ■ Thorough management of staff health and hygiene (temperature checks upon arrival at work; records confirmed). ■ Notices requesting hand sanitization are posted at reception/front desk areas and restrooms. Feature 2: “Avoidance of the Three Cs” Measures To avoid enclosed spaces (“closed”), crowded places (“crowded”), and close-contact settings (“close contact”), we take the following actions: ■ Large public bath (day-use bathing): entry is limited by number using dedicated baskets managed at reception/front desk. ■ Restaurant crowd levels are monitored; dining times are staggered. ■ The main dining venue has been moved to a large hall on the 2nd floor to maintain social distancing. ■ Table spacing/layout adjustments (including seating arrangements). ■ Regular ventilation/air replacement. ■ Cautionary signs/reminders are posted throughout inside facilities. < Measures at This Accommodation > ■ Buffet-style service has been changed to set menus or other service styles that reduce contact among unspecified numbers of people. Request to Guests Before visiting our Hotel/Accommodation , if you have symptoms such as fever shortness breath or fatigue please refrain from traveling. Even if you do not feel unwell elderly individuals those with underlying medical conditions pregnant women or those traveling with preschool children should refer official guidance from relevant authorities before making careful decisions. *We will handle cancellation fees flexibly in consideration above circumstances.* In addition after entering if you experience coughing sneezing please cooperate by wearing mask etc practicing proper cough etiquette. Finally so that everyone can use Kokumin Shukusha Miyajima Mori no Yado safely, we will implement additional measures as needed while responding changes situation. We sincerely appreciate your understanding cooperation.