Our COVID-19 Prevention Measures
Thank you very much for your continued patronage.
At City Hotel Seiunso, we place the health and safety of our guests and employees first, and have implemented measures to ensure you can stay with peace of mind.
A. Key Measures at Hotel Seiunso
(1) Additional alcohol-based hand sanitizer stations
We have added sanitizer stations in the lobby, restaurant (while ensuring appropriate table spacing), restrooms, and other areas to create an environment that is easy for guests to use.
(2) Enhanced regular disinfection
We frequently wipe and disinfect high-touch areas with alcohol, including door handles, doors, the front desk counter, elevator buttons, restroom doors, and more.
(3) Masks worn during guest service
To protect guest health and safety as well as public hygiene, our service staff wear masks.
(4) Health check confirmation for staying guests
At check-in, we may ask about your health condition and your travel route prior to arriving at the Hotel.
(5) Changes to restaurant seating layout
We have changed seating from face-to-face arrangements to side-by-side seating.
(6) Thorough disinfection of returned room keys is carried out.
(7) Alcohol disinfection is carried out inside shuttle vehicles such as microbuses.
B. Measures for Employees
(1) We recommend wearing masks while on duty as well as when commuting to/from work.
(2) If an employee has cold-like symptoms such as a fever of 37.5°C or higher, they must report it and remain at home.
(3) Additional alcohol-based sanitizer stations have been installed in back-of-house areas.
(4) We strictly enforce handwashing, gargling, and alcohol disinfection practices.
(5) We refrain from non-essential business trips/outings and attending gatherings or meetings.
(6) We implement staggered working hours to help prevent infection.
C. Requests to Guests Visiting Our Hotel/Accommodation Facility (1): Guests who have a fever or are not feeling well are kindly asked not to visit our facility; we apologize for any inconvenience this may cause.
C (2): If you feel unwell during your visit/stay please inform nearby staff.
C (3): Please cooperate by practicing “handwashing/gargling/disinfection” after eating/drinking or shopping activities within premises/nearby facilities; thank you for understanding/cooperation in advance!