Relax in Utsukushigahara Onsen and enjoy an open-air bath surrounded by the mountains of Shinshu.

Just a 1-minute walk from Matsumoto Station, making it convenient even for business trips with heavy luggage. Enjoy our complimentary breakfast service, featuring highly popular hotel-made bread delivered every morning from our group Hotel "Buena Vista"! Light meals such as rice balls, salads, and yogurt are available, along with a daily-changing selection of Japanese and Western side dishes. The Hotel also offers welcome drinks, a manga corner, free-to-use computers, a coin laundry, and a microwave. Matsumoto Castle, a popular tourist spot, is about a 15-minute walk away. For guests who wish, we also provide rental bicycles (Reservation required). Right in front of the Hotel is the "Matsumoto Bus Terminal," making it an ideal base for exploring Shinshu and a gateway to Kamikochi.

  • The light breakfast was just right.The Facility felt a bit old, but it was clean so it didn’t bother me, and it was a great deal because I could make a Reservation and visit the Onsen at an affiliated Hotel.I’d like to stay here again the next time I visit Matsumoto.

    Yahoo!トラベルユー... 4/6/2026
  • The front desk staff were very kind and helpful. The cleaning staff also greeted us politely, which was nice. Our Room was on the second floor, so I was worried about elevator congestion, but with two elevators available, there were no issues. I usually travel by car and don't worry about luggage, but this time I traveled by train. It was a great help that the Hotel stored my luggage after check-in and check-out without any hesitation or unpleasantness. We stayed in a Deluxe Twin Room with a sofa where we could relax comfortably. The Room was clean and perfect in every way.Breakfast is free, so the variety might be limited... but since I don't eat much anyway, it wasn't an issue for me at all. My mother mentioned that the miso soup was delicious! The only thing I wished for was some furikake (seasoning). If I visit Matsumoto again, I would definitely stay at this Hotel!

    Yahoo!トラベルユー... 10/26/2025

Facilities and Services

See All
Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN15:00~25:00
OUT10:00
Number of rooms157 rooms
PetNot allowed
Your childPermitted

[Book 7 Days in Advance] Reservations made at least 7 days in advance are more affordable! [1 minute from Matsumoto Station, free breakfast included]

IN 15:00~25:00
OUT 10:00
¥9,350
Breakfast included ; 2 peopleTax included¥8,420
(USD 53.20)

【Early Reservation 30】Reservations up to 30 days in advance are “highly” recommended※1 minute from Matsumoto Station※Free breakfast※

IN 15:00~25:00
OUT 10:00
¥9,404
Breakfast included ; 2 peopleTax included¥8,464
(USD 53.48)

[Book 7 Days in Advance] Reservations made at least 7 days in advance are more affordable! [1 minute from Matsumoto Station, free breakfast included]

IN 15:00~25:00
OUT 10:00
¥9,350
Breakfast included ; 2 peopleTax included¥8,420
(USD 53.20)

【Early Reservation 30】Reservations up to 30 days in advance are “highly” recommended※1 minute from Matsumoto Station※Free breakfast※

IN 15:00~25:00
OUT 10:00
¥9,404
Breakfast included ; 2 peopleTax included¥8,464
(USD 53.48)
  • Twin
  • 15㎡
  • Capacity 1~2 people

【Early Reservation 30】Reservations up to 30 days in advance are “highly” recommended※1 minute from Matsumoto Station※Free breakfast※

IN 15:00~25:00
OUT 10:00
¥11,880
Breakfast included ; 2 peopleTax included¥10,700
(USD 67.61)

[Book 7 Days in Advance] Reservations made at least 7 days in advance are more affordable! [1 minute from Matsumoto Station, free breakfast included]

IN 15:00~25:00
OUT 10:00
¥12,100
Breakfast included ; 2 peopleTax included¥10,890
(USD 68.81)

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Introduction of the Accommodation

Onsen

Exclusive Benefit for Guests: Free Day-use Onsen Admission at Utsukushigahara Onsen Shouhou

You can enjoy free Onsen bathing at the group Hotel "Utsukushigahara Onsen Shoho." Relax in the open-air bath surrounded by the beautiful mountains of Shinshu. A "free Shuttle Service" to Utsukushigahara Onsen Shoho is also available. *The free Onsen bathing service has a limited capacity. (First-come, first-served on the day of your stay.) *There may be dates when day-use bathing is unavailable due to Facility maintenance. Thank you for your understanding in advance. View information about Shinshu Matsumoto Utsukushigahara Onsen Shoho.

View information about Shōhōn at Utsukushigahara Onsen, Matsumoto, Shinshu.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Basic Information

Card information
VISA / JCB / AMEX / DINERS
Pets
Not allowed
Breakfast■Highly rated! Complimentary breakfast service (06:30–09:30) At Ace Inn Matsumoto, we offer all staying guests a complimentary buffet breakfast. Enjoy freshly baked bread from Matsumoto’s long-established bakery “Sweet,” with over 100 years of history, along with curry, salad, yogurt, miso soup, and more.
Your child
You can stay.
Children under elementary school age may stay free of charge with Child Sharing Existing Bedding. Please note that no amenities are provided for them.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • × Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • × Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
SaunaNone
Hot stone spaNone
Others[Other Accepted Cards] UC, DC, NICOS, UFJ Card, Saison

Reviews

Overall Score
4.11
(28)
  • Rooms & Amenities
    4.04
  • Facility
    3.93
  • Hospitality & Service
    4.57
  • Meals
    4.27
  • Onsen & Bath
    3.57
  • Satisfaction
    4.32

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Nagano Prefecture1-1-3 Fukashi, Matsumoto City
TEL:+81-263-35-1188

JR Matsumoto Station (Castle Exit/East Exit) → about a 1-minute walk

Parking Information
Fee
Parking fee per night for guests ¥1,200
Parking time
From 3:00 PM to 12:00 PM the following day
Parking space
Overall length 5 m Vehicle width 1.9 m Vehicle height 2.1 m
Number of parking spaces
349 cars available Outdoor mechanical
Valet service
Unavailable
Next to the Hotel (JPY 2,200 per night) *Limited spaces available

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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