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- Comfort Hotel Chitose
6 minutes on foot from Chitose Station! A Hotel where art crafted from Hokkaido timber gently connects the space
About 7 minutes from New Chitose Airport by the JR Rapid Airport train, and about a 6-minute walk from the West Exit of JR Chitose Station. This all-non-smoking Hotel is ideal for an overnight stay before or after your trip, as well as a convenient base for sightseeing or business. Guest rooms featuring art made with Hokkaido-sourced wood are equipped with a mattress co-developed with Serta and an original pillow designed for restful sleep. Guests can also enjoy complimentary access to the library café and a free breakfast buffet featuring flavors of Hokkaido.
Reviews
Facilities and Services
See All| IN | 15:00～24:00 |
|---|---|
| OUT | 10:00 |
| Number of rooms | 142 rooms |
| Pet | Not allowed |
| Your child | Permitted |
Photo
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Notice from the Accommodation
Starting April 1, 2026, Hokkaido will introduce an Accommodation Tax. A fixed Accommodation Tax per night will be charged based on your Accommodation Fee. This tax is intended to enhance tourism services and support local development. Details will be provided at check-in. Thank you for your understanding and cooperation.
- Double
- 15㎡
- Capacity 1~2 people
- Twin
- 23㎡
- Capacity 1~4 people
- Twin
- 26㎡
- Capacity 1~5 people
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Introduction of the Accommodation
Easy access from New Chitose Airport
About 7 minutes from New Chitose Airport to Chitose Station by JR Rapid Airport, then about a 6-minute walk from the West Exit of Chitose Station to the Hotel. It is also about an 8-minute drive from the Hokkaido Expressway Chitose IC, making it convenient for stays before or after flights, sightseeing in Hokkaido, and business trips.
The Comfort Library Café on the 1st floor is free for guests. It offers over 300 books, including Hokkaido-themed titles and photo books selected by a professional book director, along with Wi-Fi, power outlets, and complimentary drinks. Open from 10:00 to 24:00, it is available for reading, work, or planning your trip.
We have incorporated artwork made from Hokkaido-sourced wood in the guest rooms and the library café. Each space offers a different look, creating interiors you’ll want to capture in photos. Enjoy a relaxing stay surrounded by the warmth of Hokkaido.
With the concept of “Color your Morning,” we offer a complimentary breakfast buffet for guests. Enjoy a breakfast that highlights local flavors and seasonal ingredients, including daily rotating dishes featuring meat, vegetables, and seafood, as well as “Teppo-jiru,” made with broth from Hokkaido Hanasaki crab.
We offer self-service check-in/out kiosks, a coin laundry, and PIN-code self-service lockers on-site. The lockers are free to use before check-in and after check-out, so you can store your luggage and head out hands-free.
Facilities and Equipment of Accommodation
- The room
- Restaurant
Basic Information
| Taxes | From April 1, 2026, the Accommodation Tax will be introduced in Hokkaido. A fixed Accommodation Tax per night will be charged based on your Accommodation Fee. This system is intended to enhance tourism services and support local development. Details will be provided at check-in. Thank you for your understanding and cooperation. |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay |
| Pets | Not allowed |
| Breakfast | Whether you prefer a hearty breakfast or something light, we’ve got you covered! We offer a wide variety of complimentary options, including waffles, bread, multigrain rice, cereal, soup, and salad. Please feel free to enjoy. Location: 1F Library Café Hours: 6:30–9:30 |
| Your child | You can stay. Children up to 6th grade may stay free of charge with Child Sharing Existing Bedding.
Children staying with Child Sharing Existing Bedding may also enjoy our complimentary breakfast.
If you need towels or other amenities, please feel free to contact the front desk.
*Amenities are available in adult sizes only. |
| Room service | Not available |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym | None |
| Sauna | None |
| Hot stone spa | None |
| Others | • Cash, credit cards, QR code payments, and e-money payments accepted. • To help protect the environment, nightwear, hairbrushes, and razors are not provided in guest rooms. Please take what you need from the amenity shelf in the lobby. |
Reviews
The overall facility score is not displayed because the required number of reviews has not been reached.
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Hokkaido5-12-2 Saiwaicho, Chitose City
TEL：+81-123-27-8411
Train: About a 6-minute walk from the West Exit of Chitose Station.
Car: About 8 minutes from Chitose IC on the Dōō Expressway.
- Parking Information
- Fee
- Parking fee per night for guests ¥700
- Parking time
- 2:00 PM – 11:00 AM (next day)
- Parking space
- Overall length 5 m Vehicle width 1.8 m Vehicle height 2.1 m
- Number of parking spaces
- 29 cars available outdoor
- Valet service
- Unavailable
1) Spaces: 29
2) Fee: JPY 700
3) Vehicle limit: Standard cars up to 5.0 m (L) × 1.8 m (W) × 2.1 m (H)
4) Payment: We will provide a discounted QR ticket at the front desk. Please scan the QR code at the parking payment machine when exiting, then complete payment.
*Available on a first-come, first-served basis; advance Reservation is not accepted.
*Additional fees apply for re-entry/exit during your stay.
■1F Parking (Accessible Space) (Overnight: 14:00–11:00 next day)
1) Spaces: 1
2) Fee: JPY 700
3) Vehicle limit: Standard cars up to 5.0 m (L) × 1.8 m (W) × 2.1 m (H)
4) Payment: Please pay at check-in.
*If you wish to use the accessible parking space (first-come, first-served), please contact the Hotel in advance.
- Pickup and drop-off information
- Unavailable
Frequently Asked Questions
Is breakfast available?
Whether you prefer a hearty breakfast or something light, we’ve got you covered! We offer a wide variety of complimentary options, including waffles, bread, multigrain rice, cereal, soup, and salad. Please feel free to enjoy. Location: 1F Library Café Hours: 6:30–9:30
What are the check-in and check-out times?
Check-in 15:00～24:00 Check-out 10:00
What kind of facilities and features are available?
There are the following facilities and features. Within a 5-minute walk to the convenience store.
I would like to know the access information.
Train: About a 6-minute walk from the West Exit of Chitose Station. Car: About 8 minutes from Chitose IC on the Dōō Expressway.
Is parking available?
・Fee： Per night for guests ¥700 ・Parking Hours： 2:00 PM – 11:00 AM (next day) ・Parking space： Length 5m Vehicle width 1.8m Vehicle height 2.1m ・Number of parking spaces： 29 cars ・Valet Service： Unavailable ■On-site Parking 1) Spaces: 29 2) Fee: JPY 700 3) Vehicle limit: Standard cars up to 5.0 m (L) × 1.8 m (W) × 2.1 m (H) 4) Payment: We will provide a discounted QR ticket at the front desk. Please scan the QR code at the parking payment machine when exiting, then complete payment. *Available on a first-come, first-served basis; advance Reservation is not accepted. *Additional fees apply for re-entry/exit during your stay. ■1F Parking (Accessible Space) (Overnight: 14:00–11:00 next day) 1) Spaces: 1 2) Fee: JPY 700 3) Vehicle limit: Standard cars up to 5.0 m (L) × 1.8 m (W) × 2.1 m (H) 4) Payment: Please pay at check-in. *If you wish to use the accessible parking space (first-come, first-served), please contact the Hotel in advance.
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
What amenities are available?
We offer the following amenities. Shampoo · conditioner・Body soap · soap・Towel · Bath towel・Toothbrush set・Comb · Brush・Hair dryer・Shaving・Nightwear・Slippers・Refrigerator・Electric kettle・Television・Safe
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