Guest Reviews & Impressions for Osaka New Hankyu Hotel

(Osaka Prefecture/JR "Osaka Station" is approximately a 3-minute walk.) [Total 961 Rooms]
Overall Score
3.84
(17)
  • Rooms & Amenities
    3.76
  • Facility
    3.59
  • Hospitality & Service
    3.94
  • Meals
    4.33
  • Onsen & Bath
    3.59
  • Satisfaction
    4.06
4.00
ひろこ

The room was cold as...

The room was cold as I couldn't tell if the heating was working or not. Other than that, I had no particular issues during my stay. I stayed knowing about the closure, but I wish I had come earlier. Thank you.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service4
  • Meals5
  • Onsen & Bath3
  • Satisfaction4
  • 11/8/2024～
  • 3 people 1 room
  • Executive Twin [Non-smoking] for 3 guests / Separate bath and toilet
  • Breakfast included

Reply from the Facility

Thank you for staying with us the other day. Based on the feedback we received, we will strive to create a comfortable space where our guests can relax without stress. We will continue to work hard to improve our services based on the feedback we received this time. We would be delighted if you would consider staying at our hotel again. Osaka Shin Hankyu Hotel Front Desk

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