Guest Reviews & Impressions for JR West Group Via Inn Abeno Tennoji

(Osaka Prefecture/A 2-minute walk from JR Tennoji Station South Exit (No. 14).) [Total 172 Rooms]
Overall Score
4.13
(58)
  • Rooms & Amenities
    4.03
  • Facility
    4.19
  • Hospitality & Service
    4.12
  • Meals
    4.76
  • Onsen & Bath
    3.86
  • Satisfaction
    4.10
  • 3.20
    チャチャさん

    We booked two Rooms, but they were too far apart, which was inconvenient.

    I have stayed here several times. This time, we made a Reservation for two groups, but unlike previous stays—when our Rooms were arranged next to each other or close by—our Rooms were placed very far apart (one at the far end and the other deep at the opposite end), which caused significant inconvenience. I wish there had been more consideration. It was very inconvenient.

  • 4.83
    ＠＠＠

    A Comfortable Stay

    My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

  • 5.00
    touyou

    The Room was clean, and the breakfast was delicious—I highly recommend it.

  • 5.00
    ＠＠＠

    My elderly mother was extremely satisfied.

    My mother, who isn’t used to staying at a Hotel alone, was well taken care of. She was worried about whether she could use the machine by herself for both check-in and check-out, but the staff were very kind and helpful. The Room was clean, comfortable, and easy to relax in, and the breakfast was delicious—she was very satisfied! Thank you so much!!

  • 4.17
    kakaさん

    Convenient transportation, and the lobby view is fantastic.

    The hotel is located above Don Quijote (open 9:00–26:00). The breakfast croissants and pudding are delicious, and the location is very convenient for getting around. From the north-facing rooms, you can see Tsutenkaku Tower and the park, and the lobby’s floor-to-ceiling windows create a relaxing atmosphere. There are shopping malls nearby, and it’s also convenient for getting to the airport.

    • Review Image
    • Review Image
    • Review Image
  • 4.17
    チエリママ

    We had a relaxing stay.

    This was my first time staying here. It’s close to the railway tracks, so I thought the noise might be an issue, but it was quiet and I was able to relax. There often wasn’t anyone at the front desk, but with self check-in/check-out and kind assistance when I needed help, I had no problems. The bath towels were nice, but the face towels were rough and thin, which was a bit disappointing. The restaurant service was good.

  • 3.60
    manamana777

    Convenient Hotel Near the Station

    Conveniently located near the station, the Hotel is connected to a Don Quijote store downstairs, making shopping easy. The Room was compact but included a bath with a washing area, which was great. The illumination of Tenshiba seen from the Room window was very beautiful. However, I noticed that when I turned on the air conditioning in the Room, it caused sneezing and itchy eyes, so I had to turn it off. It seemed like dust was circulating; cleaning the filters would be appreciated. Additionally, with humidity at 20%, the dryness made my throat sore, so I purchased a humidifier from Don Quijote. Besides shopping options, there are also many restaurants nearby, which is very convenient.

  • 5.00
    チボリコペンハーゲン

    It is truly wonderful and much appreciated.

    The lobby offers a spacious and open atmosphere with stunning views. The Room is compact, with a clean and separate bath and toilet, which is excellent. Breakfast is truly delicious and outstanding. Of course, the customer service is also exceptional. I will definitely use it again.

  • 5.00
    アミキン

    As expected from IKYU, it was comfortable.

    Room is functional and reasonable, as expected from IKYU!

  • 3.80
    メッセくん

    Conveniently located near the station

    I stayed in a twin room. It was compact but clean, and sufficient for an affordable and convenient stay. There are many convenience stores and restaurants nearby, and it was not inconvenient at all when using the train.

  • 4.83
    Randolph Ho

    The curtain area was small, providing insufficient blackout.

    The Facility was excellent, transportation was convenient, and the breakfast was delicious. The only downsides were that the pillow was a bit firm and the curtains were too small to block out light effectively. Light came in before 5 a.m., so I decided to purchase and use an eye mask. Other than that, everything was fantastic!

  • 5.00
    チボリコペンハーゲン

    A compact and functional comfortable space

    The front lobby is bright and open. The view is amazing. I was thrilled to watch the Blue Impulse flight from the Hotel lobby. The Room was compact yet functional, with a large table and chairs, and the bath with a washing area was excellent. The bed was spacious and very comfortable to sleep on. Notably, every dish at breakfast was delicious, which impressed me greatly. Additionally, the staff's service was very polite and pleasant. Conveniently located near the station, this is a comfortable Hotel with great accessibility. I would love to stay here again!

  • 5.00
    Aubrey

    The view from the lobby is wonderful.

    This was my first time staying here in Osaka, and the location was convenient, the staff were professional, and the room was clean. I would like to stay here again on my next visit. At breakfast, both Japanese and Western dishes were carefully prepared and delicious. Alongside the juices, there were unique drinks such as lemon water with mint, which felt refreshing.

  • 4.00
    なおあんじょ

    As per the reviews, a hotel with wonderful breakfast and great convenience.

    I often stay near Tennoji on business trips, but this was my first time staying at this hotel. As mentioned in many reviews, the breakfast was exceptionally delicious, with carefully prepared dishes lined up. The restaurant had an open and pleasant view, which made for a very satisfying experience. The hotel is conveniently located near Tennoji Station and offers easy access to the airport limousine bus. Although there is a Don Quijote store downstairs, the noise does not affect the atmosphere inside the hotel at all, making it very comfortable to stay. I would love to stay here again if I have another opportunity. Thank you very much!

  • 4.80
    yocchitacck

    Reliable JR Group Hotel

    Close to Tennoji Station, the service was polite and left a good impression. Self-lockers were available before check-in and after check-out, which was very convenient. The 7th-floor front desk and lobby had glass walls, offering great views and a wonderful scenery. The Room had a user-friendly layout and just the right amount of space, making for a comfortable stay.

  • 4.83
    大阪観光で1拍

    The breakfast was good.

    The room is new and clean, and the service is good. Breakfast is on the 7th floor, with a nice view from the window, and the food is delicious and satisfying.

  • 4.33
    sptz

    The breakfast was good.

    As mentioned in other reviews, the breakfast was very good. The breakfast venue had a great view, and each dish was served on plates that were not too large, so there were no messy dishes that are often found in buffets at large hotels. The taste was also delicious. I used the parking lot this time, but I got lost because I didn't know it was on the opposite side of the main street. When I called the hotel, they gave me very detailed directions, which was very helpful. The explanation was easy to understand even for someone like me coming from afar. Since I needed to leave immediately after check-in, I expected a direct underground passage to the hotel, so I called again to ask for directions from the building with the affiliated parking lot to the hotel. Unfortunately, a different person from before explained in a condescending manner, as if questioning why I couldn't see it right in front of me. I was in the underground parking lot, so I couldn't see the hotel in front of me. The check-in was likely handled by the person who gave the directions, so it was good. The room was clean, and I think it's a convenient location. The station was also nearby.

See Yahoo!トラベル
user reviews together

The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.