Regarding the impact of the earthquake that occurred on July 28
We extend our heartfelt sympathies to everyone affected by the earthquake that occurred in Kumamoto on Tuesday, July 28, 2026.
Our group operates Hotels in Kumamoto Prefecture, and since immediately after the earthquake, we have been prioritizing the safety of our guests currently staying with us and our employees. At this time, no injuries to guests or employees have been confirmed.
Following the earthquake, we temporarily suspended acceptance of new Accommodation Reservations; however, we would like to inform you that we resumed accepting Reservations as of August 3.
Please note that due to a high volume of inquiries at this time, our phone lines are extremely difficult to reach.
We sincerely apologize for any inconvenience and concern this may cause.
We will continue to prioritize the safety of our guests and employees above all else, and as a member of the local community doing business in Kumamoto, we will work together with everyone in the region toward recovery and reconstruction as quickly as possible.






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