Guest Reviews & Impressions for KOKO HOTEL Osaka Umeda

• 4.17

  SHINYAAAAAAAAAA

  Date Posted: 5/26/2026

  Affordable and well-located. The entrance smells nice.

  Registering as a member was great because it extended checkout to 12:00.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service4
  • Meals4
  • Onsen & Bath4
  • Satisfaction5

  • 5/24/2026～
  • 2 people 1 room
  • Non-Smoking Double Room / 1 Bed (140 cm wide) / Up to 2 Guests
  • No meals included.

  Reply from the Facility

  Thank you very much for choosing our Hotel among many others. We are truly honored to receive your high rating. This service was introduced to provide a more comfortable stay for guests who become members of our Hotel. It is valid at all KOKO locations. If you present your member screen or membership number, we can apply the benefits. We hope you will make use of it. Lastly, thank you again for taking the time to share your valuable feedback with us despite your busy schedule. We sincerely look forward to welcoming you again. KOKO Hotel Osaka Umeda Front Desk

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• 5.00

  はなのみつ

  Date Posted: 12/28/2025

  Perfect

  I originally booked a smaller semi-double Room, but since there was availability, they upgraded me to a spacious double bed Room at no extra cost, which was great. Most amenities were provided, including both curling and straight hair irons, a hairdryer, and all the shampoo and conditioner were from ReFa, which was impressive. The bathroom was clean with a high-quality shower that was easy to use. Breakfast included options like making your own burger, salads, and more variety, which I enjoyed. I would love to stay here again.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5

  • 12/25/2025～
  • 2 people 1 room
  • 【Non-Smoking】Semi-Double Room / Bed Width: 140cm × 1 / Up to 2 Guests
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing our Hotel among many options. We are delighted to hear that you enjoyed your stay. Our twin rooms are particularly popular among female guests. Additionally, we use ReFa Fine Bubble shower heads for your comfort. The breakfast was renewed in December and is highly appreciated for allowing guests to create their own burgers to their liking. We would be honored if you choose to stay with us again in the future. Once again, thank you very much for staying with us. Hotel Wing International Select Osaka Umeda - Front Desk

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• 4.00

  ルチルルチル

  Date Posted: 10/6/2025

  Convenient Accommodation

  - Excellent staff hospitality - Walking distance from JR Osaka Station and close to convenience stores - Quick recovery from a minor mistake with efficient response - Easy-to-use room switch layout - Conveniently shaped heat-resistant glass cups - Complimentary drinks available in the lobby *Note: The provided loungewear seemed to double as a bathrobe, which was not suitable for sleeping.* Overall, despite some minor drawbacks, the experience was positive. I would stay here again when visiting the area.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath3
  • Satisfaction4

  • 10/5/2025～
  • 1 person 1 room
  • Non-Smoking Semi-Double Room / Bed Width: 140cm × 1 / Up to 2 Guests
  • No meals included.

  Reply from the Facility

  Thank you very much for choosing to stay with us. We appreciate your review regarding our staff service and facility. We will continue to make efforts to improve and receive higher evaluations. We sincerely apologize for not meeting your expectations as the only clothing provided in the room was a gown. Thank you for your valuable review submission.

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The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.