At Nest Hotel, we have established guidelines in line with the "new lifestyle" to ensure our guests can stay and use our services with peace of mind. These guidelines are implemented across all our Hotels.
■ Initiatives in Public Spaces
1. Placement of alcohol-based sanitizers throughout the Property
2. Enhanced regular disinfection (door handles, doors, stair railings, elevator buttons, restroom doors, etc.)
3. Strict enforcement of social distancing at the front desk and restaurant
4. Regular ventilation of the lobby and hallways
5. Removal of paper materials such as brochures from the lobby and Rooms
■ Measures for Employees
1. Wearing masks during work and commuting
2. Health checks at the start of shifts (temperature checks and hand sanitization)
3. Wearing masks and increasing alcohol-based sanitizers in back areas
■ Accommodation
To prevent contact and droplet infections, we have implemented the following measures and will suspend some services to minimize staff entry into Rooms after guest check-in.
Check-in and Check-out
- Installation of acrylic boards at the front counter
- Use of cash trays for payments
- Thorough disinfection of elevator buttons and other surfaces after guest use
■ Room Hygiene Management
- Alcohol disinfection of frequently touched areas such as door handles and switches
- Ventilation of Rooms by opening windows after guest departure
- Replacement of mugs with cleaned ones
- Provision of disposable slippers for guests in Rooms
- Room cleaning staff will wash hands, gargle, and sanitize hands before and after cleaning each Room
■ Regarding Food and Beverage Services
We are taking thorough infection prevention measures according to the services provided by each Hotel.
(Food and beverage services are temporarily suspended. For details, please contact each Hotel.)
〇 Meals
From the morning of July 2, we will provide a simple breakfast service.
For safety measures, we will offer individually wrapped bread and coffee in paper cups free of charge.
When lining up at the bread corner, please maintain spacing according to the floor stickers provided.
We kindly ask guests to wear masks and use alcohol sanitizers when taking food.
Due to limited dining space, we request that you enjoy your meals in your Room whenever possible.
■ Requests to Guests
- To ensure a safe experience at our Facility, we kindly ask for your cooperation in using alcohol sanitizers upon arrival.
- If you feel unwell, please inform our staff immediately.
- To shorten check-in time, we recommend online payment in advance.
*Please note that the above measures may be updated in accordance with policies set forth by the Japanese government and related organizations. In such cases, we will provide updated information accordingly.
