■Measures within the Hotel
1. Hand sanitizer at the front desk
Hand sanitizer is available at the front desk during check-in to provide a more comfortable environment for our guests.
2. Enhanced regular disinfection
We regularly disinfect high-touch areas such as doorknobs, doors, escalator handrails, elevator buttons, and restroom doors with alcohol-based disinfectant as appropriate.
3. Wearing masks during guest service
To protect our guests’ health and safety and to support public hygiene, Hotel staff wear masks.
4. Enhanced ventilation
To improve ventilation throughout the Hotel, doors and windows in public spaces may be opened periodically. Thank you for your understanding.
5. Health check at check-in
At check-in, we may ask about your health condition. Please also note that we may confirm your travel history and transit points prior to arrival at the Hotel.
6. Infection prevention measures at check-in
Acrylic partitions are installed at the front counter to help prevent droplet transmission. Floor stickers indicate where to stand while waiting so that you can keep a distance of at least 1.5 m from other guests; please line up using these markers as a guide.
■Measures for Employees
1. Staff are instructed to wear masks inside the Hotel and when going out for work-related purposes.
2. Health checks before work
We thoroughly conduct temperature checks and hand sanitizing upon arrival at work. Employees with fever or who feel unwell are required to stay home.
3. Alcohol-based hand sanitizing is encouraged when entering the office and after using restrooms.
■Requests to Guests
・ To ensure all guests can use our Facility with peace of mind, we ask for your cooperation in wearing a mask upon arrival and using alcohol-based sanitizer.
・ We sincerely apologize, but guests with fever or who feel unwell are asked to refrain from visiting the Hotel.
・ If you begin to feel unwell during your stay, please inform a nearby staff member immediately.
・ To help prevent the spread of infection, we may request additional cooperation from guests; we appreciate your understanding.
*Please note that the above measures may be updated in accordance with policies issued by the government and relevant authorities.*