Guest Reviews & Impressions for Shizunai Eclipse Hotel

• 4.17

  ハッピーラブ

  Date Posted: 8/12/2026

  That was great.

  The staff were kind and helpful, and the Room was very clean, but the amenities felt too limited. The onigiri provided for lunch at breakfast was delicious, but it was a bit disappointing that the fried items at the morning buffet were cold.

  • Rooms & Amenities4
  • Facility5
  • Hospitality & Service5
  • Meals3
  • Onsen & Bath4
  • Satisfaction4

  • 8/10/2026～
  • 2 people 1 room
  • Standard Twin Room (Non-Smoking)
  • Breakfast included

  Reply from the Facility

  Thank you very much for staying at Shizunai Eclipse Hotel. We sincerely appreciate your kind words. However, we apologize for any discomfort caused regarding the matter you pointed out. We will share your feedback with our staff, focus on improving where we fell short, and continue striving to ensure our guests’ satisfaction. All of us will continue to provide even better service as we work toward making our Hotel even better, and we look forward to welcoming you again.

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• 4.00

  生まれつきの寿司好き

  Date Posted: 12/23/2025

  Beyond Expectations

  I visited for work, so honestly, I didn’t have any expectations. However, I was pleasantly surprised by the hospitality of everyone, from the front desk staff to those at the 9th-floor restaurant. If I had to point out something, the bathtub felt a bit small and it would be nice if the shower curtain could be improved. Also, it would have been great if there were more varieties of horse-related souvenirs available. I planned to stop by "Michi-no-Eki Thoroughbred Road Niikappu" on my way back but had to cancel as it opened at 10 AM and didn’t fit into my schedule. Although this is not a Hotel I visit often, it became a wonderful memory for me. Thank you very much!

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service4
  • Meals5
  • Onsen & Bath3
  • Satisfaction4

  • 12/20/2025～
  • 1 person 1 room
  • Non-Smoking Single Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing Shizunai Eclipse Hotel. We sincerely appreciate your kind words, which are a great encouragement to our entire staff. We will continue to use your feedback as motivation to improve any shortcomings and strive for even better service. Thank you once again for taking the time out of your busy schedule to post a review. All of our staff look forward to welcoming you again in the future.

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• 2.67

  サイレンススズ子

  Date Posted: 9/30/2025

  Not quite...

  The property feels old, which might be unavoidable due to its location. Heating and cooling are inconvenient, and the Room felt dusty. I hope the cleaning can be improved. However, the breakfast buffet was truly excellent—it's worth coming just for that!

  • Rooms & Amenities2
  • Facility2
  • Hospitality & Service2
  • Meals5
  • Onsen & Bath3
  • Satisfaction2

  • 9/25/2025～
  • 1 person 1 room
  • Non-Smoking Single Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for staying at Shizunai Eclipse Hotel. We sincerely appreciate you taking the time out of your busy schedule to post a review. We will use your feedback as a reference and continue striving to improve our services to ensure customer satisfaction. We would be delighted if you choose our hotel again when visiting Shinhidaka Town in the future. All of our staff look forward to welcoming you again from the bottom of our hearts.

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• 3.83

  ひとり旅が好き

  Date Posted: 7/9/2025

  I had a relaxing stay.

  I stayed for a relative's memorial service. The room's facilities were a bit dated but sufficient. Dinner was enjoyed at the hotel's restaurant, where the view of the sea and sunset was stunning. Breakfast was also plentiful at the same restaurant.

  • Rooms & Amenities3
  • Facility3
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath3
  • Satisfaction4

  • 4/19/2025～
  • 1 person 1 room
  • Non-Smoking Single Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing Shizunai Eclipse Hotel. We sincerely appreciate your kind words about the dinner at our restaurant and our highly-praised breakfast. The view from the top-floor restaurant has been very well-received by our guests. Encouraged by your feedback, we will continue striving to provide menus and services that bring joy to all our guests. Thank you for taking the time to leave a review. All of our staff look forward to welcoming you again in the future.

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The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.