Guest Reviews & Impressions for APA Hotel Nishiazabu

• 1.80

  boss0018

  Date Posted: 4/17/2026

  About the Guest Rooms

  The room was small but acceptable; however, it was very inconvenient that I couldn’t adjust the temperature. It seems the room temperature is centrally controlled throughout the property. Very disappointing.

  • Rooms & Amenities3
  • Facility1
  • Hospitality & Service2
  • Meals－
  • Onsen & Bath1
  • Satisfaction2

  • 4/15/2026～
  • 1 person 1 room
  • Single Non-Smoking Room
  • No meals included.

  Reply from the Facility

  Thank you very much for staying at APA Hotel <Nishiazabu>. We are truly sorry to hear that your stay did not meet your expectations. Regarding the air conditioning, it is currently set to heating for this season. We sincerely apologize for the inconvenience caused. We have arranged for a contractor to switch it over to cooling. We will continue working every day to ensure you can enjoy a comfortable stay on your next visit. Thank you again for taking the time to share your feedback. We look forward to welcoming you again. Front Desk: Hori

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• 2.17

  N@Non

  Date Posted: 12/11/2024

  It was not great.

  I often use APA Hotel for business trips, and this time I chose it as my accommodation hotel as well. Hotel: APA Hotel Nishiazabu * Nishiazabu = Well-equipped However, I found that: - No smartphone charging cable available - Toilet washlet is manual with a dial - Reception service was very "by the manual" As a person from Kansai, I would have appreciated a brighter response, but the staff's expressions were blank and their words felt cold. Some APA Hotel resorts have had good service.

  • Rooms & Amenities2
  • Facility2
  • Hospitality & Service2
  • Meals2
  • Onsen & Bath2
  • Satisfaction3

  • 12/9/2024～
  • 1 person 1 room
  • Single Non-Smoking Room
  • Breakfast included

  Reply from the Facility

  Thank you very much for choosing APA Hotel Nishiazabu. We apologize for any inconvenience caused by the lack of various Facilities. We will make efforts to provide a more comfortable stay by gradually renovating the rooms. We also deeply apologize for any discomfort caused by the response of our front desk staff. We will strive to respond in a manner that meets our guests' expectations. Thank you very much for your feedback. Front Desk, Koyamaishi

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This page only displays reviews posted on IKYU.com.