Guest Reviews & Impressions for Mitsui Garden Hotel Sapporo

(Hokkaido/4 minutes on foot from the West Exit ticket gates at JR Sapporo Station (South Exit).) [Total 177 Rooms]
Overall Score
4.54
Wonderful (24)
  • Rooms & Amenities
    4.67
  • Facility
    4.71
  • Hospitality & Service
    4.67
  • Meals
    4.20
  • Onsen & Bath
    4.25
  • Satisfaction
    4.63
  • 5.00
    きぼい

    Use the Deluxe Twin Room for 3 guests

    I had a very comfortable stay for 3 nights and 4 days. It was close to the station, and the Room and large public bath were clean. The toilet and washbasin area were separate, and the pajamas were the type with pants. I could feel thoughtful attention to detail everywhere. Thank you very much.

  • 5.00
    foolproof

    A luxurious breakfast.

    The breakfast menu was extensive, with an especially wide variety of salads, and it exceeded my expectations. While I enjoy local food when traveling, I tend to fall short on vegetables, so I make a point of eating plenty of salad at the Hotel breakfast. I also watch my salt and oil intake with dressings, and they provided olive oil as an alternative. In addition to Hokkaido specialties, the pork miso soup was particularly good and also included root vegetables such as carrots, daikon radish, and burdock.

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  • 4.67
    cucui

    Thank you for your support.

    The parking staff, front desk staff, and breakfast venue staff all greeted us with warm smiles. When we made the reservation, we chose a plan with an extra bed, but after consulting with the staff about not needing it, they promptly accommodated our request—thank you for your quick response. The room was clean and quiet without any noise from above, below, or neighboring rooms, allowing us to rest comfortably. Breakfast offered a variety of dishes that didn’t get repetitive even during a multiple night stay; everything was delicious. The rice was so good that we ended up buying some at a nearby local produce store to take home. We appreciated being able to check the bath's crowd status from our room before using it. While I found it slightly difficult to read instructions without my glasses in the dressing area regarding choosing shampoos and other amenities, I enjoyed using the fragrant options provided. I usually stay near major streets but tried this location close to the station for the first time—it was great! I would love to visit again if I have another opportunity. Thank you very much!

  • 4.20
    tresku

    The hotel was conven...

    The hotel was conveniently located and clean, better than those near Sapporo Station. However, the changing room in the bath area was small, so it was inconvenient when crowded as there was no place to put things or stand. I've half given up on the manners of overseas guests, but it was terrible. Seeing towels brought in, left bundled in the bathroom, amenities used carelessly and left without cleaning up was disappointing. It's not the hotel's fault, but I wondered if it might be better not to use the large public bath for peace of mind.

  • 4.80
    mame34

    It was a comfortable family trip.

    Stayed for 2 nights. The hotel parking lot was full, so we couldn't park there, but we were able to use a nearby affiliated parking garage, so it was not inconvenient at all. All areas, including the front desk, room, and large public bath, were kept clean, allowing us to have a pleasant stay. During our stay, our 3-year-old child fell ill, but we were very pleased to receive kind words regarding their condition at checkout.

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