Guest Reviews & Impressions for Sotetsu Fresa Inn Higashi Shinjuku Station

• 5.00

  インドくん

  Date Posted: 5/8/2026

  Neither good nor bad.

  As we welcome many international guests, the property can be crowded.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5

  • 4/20/2026～
  • 1 person 1 room
  • [Non-Smoking] Single Room (1 x 140 cm bed)
  • No meals included.

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• 4.33

  旅みのやん

  Date Posted: 9/23/2025

  No pajamas were available in the requested size.

  Large-sized pajamas were not available.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service4
  • Meals5
  • Onsen & Bath5
  • Satisfaction4

  • 9/18/2025～
  • 1 person 1 room
  • 【Non-Smoking】Twin Room (Two 120cm Beds)
  • Breakfast included

  Reply from the Facility

  Thank you very much for staying at Sotetsu Fresa Inn Higashi Shinjuku Station. We sincerely apologize for any inconvenience caused regarding the size of the pajamas. The pajamas we usually provide are free size, but we also have a limited number of L-size pajamas available upon request. We regret any trouble caused due to our lack of explanation. If you inform us during your next stay, we will prepare them for you if they are in stock at that time. We look forward to welcoming you again.

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• 4.80

  UmeChen

  Date Posted: 3/6/2025

  Great location

  Stayed near the workplace due to snowfall. The accommodation is adjacent to Higashi-Shinjuku Station, and despite booking on the same day, the price was reasonable. Amenities are available in a buffet-style setup next to the front desk for self-pickup, offering all essentials. The room's facilities were well-equipped and comfortable. There are several convenience stores, fast food outlets, and restaurants nearby, but it’s not an overly bustling area—making it a good choice for those planning to explore Shinjuku as a base. Check-in and check-out are done via machines with minimal staff interaction, but I had a comfortable stay overall.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service4
  • Meals－
  • Onsen & Bath5
  • Satisfaction5

  • 3/4/2025～
  • 1 person 1 room
  • Non-Smoking Single Room (1 bed, 140cm wide)
  • No meals included.

  Reply from the Facility

  Thank you very much for choosing our accommodation. We are delighted to hear that you had a comfortable stay with us. Our amenities and convenient location for sightseeing in Shinjuku have been highly praised by many guests, and we are honored by your kind words. We would be grateful if you choose our accommodation again when you're in the area. Thank you for taking the time to post your review. Sotetsu Fresa Inn Higashi-Shinjuku Front Desk

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• 4.00

  beam

  Date Posted: 2/27/2025

  Stayed for the first time.

  I had to stay near Shinjuku Sanchome, so I used this Property. In recent years, several Business Hotels have been built around Higashi-Shinjuku Station to accommodate inbound travelers. It is very close to Kabukicho. I often use Fresa Inn in Ginza and Yokohama, but this was my first time here. Compared to other Fresa Inns, it was quite a large Hotel. There was a group of foreigners at the front desk, but the staff assisted me promptly for check-in. Inside the Hotel is like an ordinary Business Hotel. There is a Denny's connected to the front desk next door where you can have breakfast.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service4
  • Meals－
  • Onsen & Bath4
  • Satisfaction4

  • 1/30/2025～
  • 1 person 1 room
  • [Non-smoking] Single (1 bed, 140cm)
  • No meals included.

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• 3.83

  merrychristmas2019

  Date Posted: 1/22/2025

  Royal Host on the first floor, conveniently located near the station.

  The location is excellent. It is close to Shin-Okubo, making it a great location for enjoying ethnic and Korean cuisine. There is a Royal Host on the first floor, so it's nice to relax even if you're not in your room. Check-in and check-out are self-service, making it much more comfortable than other Business Hotels where you might encounter awkward interactions with part-time staff.

  • Rooms & Amenities3
  • Facility4
  • Hospitality & Service3
  • Meals5
  • Onsen & Bath3
  • Satisfaction5

  • 1/7/2025～
  • 1 person 1 room
  • [Non-smoking] Single (1 bed, 140cm)
  • No meals included.

  Reply from the Facility

  Greetings from Sotetsu Fresa Inn Higashi Shinjuku Station. Thank you very much for choosing our Hotel among the many hotels in the area. We sincerely appreciate your stay at our Hotel and are very pleased to receive such a positive evaluation. We will continue to make every effort to ensure that our guests have a comfortable stay. We look forward to welcoming you again. Sotetsu Front

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The number of reviews and scores are aggregated values from reviews posted on IKYU.com and Yahoo!トラベル.
This page only displays reviews posted on IKYU.com.