Located in the heart of Kumamoto City, a Hotel with sophisticated design and warmth.

Located in the heart of Kumamoto City, within the Shinshigai Arcade, this accommodation is an ideal spot for dining and shopping. Guest rooms feature duvet-style beds with a focus on cleanliness. Enjoy a refreshing morning with high-quality comfort and restful sleep. Despite being in a bustling area, the design ensures a quiet stay. Perfect for business trips as well as family stays, we offer amenities for children and rental items to ensure a comfortable and worry-free experience during your travels or sightseeing. From short stays to long-term accommodations, we provide services tailored to individual needs—please feel free to stay with us!

  • Thanks to you, we were able to start our trip in the best possible way.Thank you very much.

    tap 7/22/2026
  • During my long trip, I sent souvenirs and documents home, and a small Yamato Transport box was provided. It was convenient as I had a few items to send ahead. I have stayed at various hotels before, but most of the time only large boxes were available, forcing me to overpack souvenirs. This time, the perfectly sized box was very helpful. Also, thank you for smoothly arranging an early morning taxi reservation.

    もりじりはるお 11/3/2025

Facilities and Services

See All
  • Accessibility
Within a 5-minute walk to the convenience store.
IN14:00~29:00
OUT11:00
Number of rooms158 rooms
Your childPermitted
PetNot allowed
Pets are not allowed.
  • Single
  • 17㎡
  • Capacity 1 person

【Limited Room Availability】Early Bird Plan with Reservation 90 Days in Advance - No Meals Included

IN 14:00~29:00
OUT 11:00
¥6,400
No meals ; 1 personTax included¥6,272
(USD 39.31)

【Limited Room Availability】Early Bird Plan with Reservation 30 Days in Advance - No Meals Included

IN 14:00~29:00
OUT 11:00
¥6,900
No meals ; 1 personTax included¥6,762
(USD 42.38)
  • Single
  • 17㎡
  • Capacity 1 person

【Limited Room Availability】Early Bird Plan with Reservation 90 Days in Advance - No Meals Included

IN 14:00~29:00
OUT 11:00
¥6,400
No meals ; 1 personTax included¥6,272
(USD 39.31)

【Limited Room Availability】Early Bird Plan with Reservation 30 Days in Advance - No Meals Included

IN 14:00~29:00
OUT 11:00
¥6,900
No meals ; 1 personTax included¥6,762
(USD 42.38)

【Limited Room Availability】Early Bird Plan with Reservation 90 Days in Advance - No Meals Included

IN 14:00~29:00
OUT 11:00
¥7,400
No meals ; 1 personTax included¥7,252
(USD 45.45)

【Limited Room Availability】Early Bird Plan with Reservation 30 Days in Advance - No Meals Included

IN 14:00~29:00
OUT 11:00
¥7,900
No meals ; 1 personTax included¥7,742
(USD 48.52)

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Introduction of the Accommodation

Lobby

A Hotel That Constantly Evolves for Our Guests

Free Wi-Fi, humidifying air purifiers in all rooms, multi-device compatible mobile chargers, and a wide range of amenities are provided to ensure your satisfaction. We strive to offer a comfortable Hotel experience through our evolving Facilities and services.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
Pets are not allowed.
BreakfastBreakfast Hours: 6:30 AM - 10:00 AM (Last order at 9:30 AM) Adults: ¥2200 / Children: ¥1100
Your child
You can stay.
One child (elementary school age or younger) can stay for free with Child Sharing Existing Bedding per one adult. If one adult is accompanied by two children, the rate will be charged as for two adults.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • ○ Shaving Gel/Foam
  • ○ Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • ○ Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • × Safe
  • × Scale
  • ○ Trouser press
  • × Free morning edition
  • ○ Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • ○ Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
SaunaNone
Hot stone spaNone

Reviews

Overall Score
4.44
Good (25)
  • Rooms & Amenities
    4.64
  • Facility
    4.52
  • Hospitality & Service
    4.68
  • Meals
    4.00
  • Onsen & Bath
    4.08
  • Satisfaction
    4.48

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kumamoto Prefecture6-16 Shinshigai, Chuo Ward, Kumamoto City
TEL:+81-96-312-3511

For guests using the city tram: 3-minute walk from Karashimacho Station.

For guests using the highway bus: 5-minute walk from Kumamoto Sakuramachi Bus Terminal.

For guests traveling via Kumamoto Airport: Take the limousine bus (bound for downtown Kumamoto) from "Aso Kumamoto Airport" to central Kumamoto City... approximately 50 minutes.
1. Get off at "Sakuramachi Bus Terminal."
2. Proceed to the entrance of Sunroad Shinshigai Arcade.
*The Karashimacho tram stop is located at the entrance of Sunroad Shinshigai Arcade.
3. Enter Sunroad Shinshigai Arcade, and you will find "Richmond Hotel Kumamoto Shinshigai" on your left about 120m ahead.
Look for our landmark, a Japanese restaurant "Ineya" on the first floor of the Hotel.

*Please note that as our Hotel is located within an arcade, vehicles cannot enter or stop directly in front of it.
*The Hotel does not have parking facilities.
If you are arriving by car, please contact us for further assistance.

Parking Information
NonePartnered Parking: ¥1200 from 14:00 to 12:00 the next day

First-come, first-served basis, Reservation not available
● Passet 24 Karashima Park (Re-entry allowed)
Address: 2-1 Karashimacho, Chuo-ku, Kumamoto City TEL: 096-322-0024
(Dimensions: Length 5m, Width 2.05m, Height 2.3m, Weight 2.3t)

● Passet 24 Kumamoto Central (Re-entry allowed)
Address: Shimotori 2-chome10-1, Chuo-ku, Kumamoto City TEL:096-355-0324
(Dimensions: Length 5m, Width 2m, Height 2.1m, Weight 2t)

Both locations are a five-minute walk away.
As the hotel is located within an arcade area, vehicles cannot access the front of the Hotel. Please park your car first and then visit us. Kindly present your parking ticket at the Hotel front desk.

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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