At The Grand West Arashiyama,
we are committed to various hygiene and infection prevention measures.
1. Minimizing contact with staff
To eliminate enclosed spaces with others, we keep doors in shared areas such as the front desk open, and we minimize entering the Property's Room during your stay to prevent bringing in viruses.
2. Cleaner than ever
In addition to the usual alcohol disinfectants, we use hypochlorous acid water for wiping and ventilate the Room for more than 30 minutes during cleaning. Shared areas, including doorknobs and other frequently touched surfaces, are disinfected.
3. Maintaining distance from other guests
To avoid crowding and close contact, we arrange Rooms on separate floors whenever possible and take advance Reservations for breakfast to ensure that dining times do not overlap.
We will continue to make every effort to ensure that you can use our Property with peace of mind, even amidst ongoing concerns about the spread of COVID-19.