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- Kesennuma Plaza Hotel Reviews
- 珠ちゃんと龍's Review
Guest Reviews & Impressions for Kesennuma Plaza Hotel
- Rooms & Amenities4.00
- Facility4.00
- Hospitality & Service4.22
- Meals4.62
- Onsen & Bath4.52
- Satisfaction4.31
Great value for money! It was a wonderful Stays.
It was my first time in Kesennuma for work. I reserved a room with an ocean view, but it turned out to be on a lower floor with the church roof obstructing the view. When I requested a room change, they kindly moved me to a Japanese-style room with a better view. Although it was a work trip, seeing the ocean was one of my goals, so I appreciate their accommodation. The meals were filled with the seafood of Kesennuma, and I was very satisfied. Breakfast was also delicious. The onsen was great too. For this price with two meals, it was excellent. Next time, I will repeat with my husband!
- Rooms & Amenities5
- Facility4
- Hospitality & Service5
- Meals5
- Onsen & Bath5
- Satisfaction5
- 11/28/2024～
- 1 person 1 room
- Kesennuma Port View Western-style Double Room (Non-smoking)
- Includes breakfast and dinner
Reply from the Facility
Thank you very much for staying with us. We apologize for any inconvenience caused by the view from the room. However, we are very pleased to hear that you were able to change rooms comfortably. We hope that your stay in a room with an ocean view helped to relieve some of the fatigue from your work. We are also delighted to hear that you enjoyed the seafood of Kesennuma. We are glad that you were satisfied with the breakfast and the onsen as well. We look forward to welcoming you and your spouse next time. We look forward to seeing you again. Please take care.
