Madarao Tokyu Resort Hotel Tangram

------------------------------ Measures Against COVID-19 ------------------------------ To ensure a safe and comfortable stay, we are implementing the following preventive measures: ■ Enhanced Hygiene Management 1. Hotel staff wear masks at all times. 2. Frequently touched areas (lobby, lounge, elevators, carts, handrails, etc.) are regularly disinfected. 3. High-touch surfaces in rooms (door handles, tables, remote controls, slippers) are disinfected during cleaning. 4. Alcohol-based sanitizers are placed throughout the facility for guest use. 5. Guests are requested to wear masks while using the accommodation facilities. 6. Temperature checks may be conducted upon entry and during your stay. To avoid "Three Cs" (Closed spaces with poor ventilation; Crowded places; Close-contact settings), we have implemented the following measures: ■ Check-in & Check-out Procedures 1. Social distancing is maintained at the front desk; entry restrictions may apply if necessary. 2. Acrylic boards have been installed at reception counters to prevent droplet transmission. 3. To reduce congestion during check-out times, pre-payment is available while allowing continued room use after payment. ■ Dining Options: Restaurant & In-Room Meals 1. Seating arrangements in restaurants and lounges ensure adequate spacing between guests. 2. Tables and chairs are thoroughly disinfected after each use. 3. Room service and takeaway menu options are available for in-room dining convenience. 4. Entry restrictions may apply depending on guest volume. 5: Guests dining in restaurants must wear masks; gloves must also be worn when serving food from buffet stations where tongs will frequently get swapped out ensuring hygiene standards remain intact