THE SCENE Hamanako

I stayed with my puppy. This is the Hotel my previous dog loved. I had decided that our first overnight stay would be at this Hotel. It has been over a year since my previous dog passed away, and it was probably more than two years since our last stay. Even though it had been quite some time, thank you for your kind thoughtfulness toward my previous dog. You even prepared an offering meal for him (there was a small mistake in the kanji, but that just made us smile). At checkout, you also gave us an offering as well. I was so moved that I couldn’t stop crying. In fact, during our second stay with the puppy last month there was a small mix-up; when I wrote about it in a Review, you responded immediately and I truly appreciated it. I feel embarrassed that I quickly wrote a Review about my complaint, yet delayed writing this thank-you Review for what you did for my previous dog. I am very sorry. The hospitality and Facilities—everything—are wonderful at this Hotel. We will definitely visit again. Thank you very much.

I’ve stayed here several times!All of the staff are truly kind, and it’s my favorite Accommodation where I can always relax and feel comfortable. The food is delicious too, and I look forward to it every time.It seems there are various Reviews, but the fact that it’s not an Onsen and that the entire building is non-smoking are clearly stated on the Facility information page. Personally, I didn’t notice any odor in the Room either. Their deodorizing measures are thorough, and compared with other dog-friendly Hotels, I found it very comfortable.I’ll keep supporting you! We’ll be back!!