Garden Terrace Fukuoka Hotel & Resort

Measures to Prevent COVID-19 Infection "Safe and Secure Hospitality" At Garden Terrace Hotels, we are committed to providing services in a new style and maintaining hygiene management for our staff so that guests can use our accommodation with peace of mind. 【7 Key Measures for Safety and Security】 1. We strive to prevent infections in areas frequently used by multiple guests simultaneously, such as the lobby, large baths, dining areas, and restaurants. 2. Hand sanitizing alcohol dispensers are installed in various locations such as the lobby, restaurant, and banquet halls. 3. High-touch surfaces throughout the facility (e.g., doorknobs, doors, elevator buttons, escalator handrails, restrooms) are regularly disinfected with wipes. 4. Guests staying at our accommodation will be asked to undergo temperature checks and fill out a health questionnaire upon arrival. 5. Tables and seating arrangements in restaurants ensure sufficient distance between guests for safety measures. 6. Shuttle service using company buses operates with limited capacity to avoid crowding. 7. Employees undergo temperature checks before starting work and strictly adhere to handwashing and sanitization protocols. ＜Accommodation Measures＞ ■ Lobby - Hand sanitizing stations (alcohol-based) are set up at entrances and within the lobby area. - Guests are requested to sanitize their hands upon entering. - Frequently touched surfaces like doorknobs, elevator buttons, stair railings, front desk counters, furniture in the lobby area as well as shared computers will be regularly disinfected with alcohol-based solutions. - Vending machines' buttons or retrieval slots will also be frequently sanitized. - Accommodation staff wear masks while on duty. ■ Check-In - Guests showing symptoms such as fever or mild coughs/sore throats/fatigue must report them during check-in procedures. - Temperature checks along with filling out health questionnaires may apply during check-ins depending on circumstances; quick-check options might alternatively reduce congestion inside lobbies where necessary alongside room-specific processing possibilities available optionally too! - Staff handling guest vehicles obtain prior consent beforehand ensuring proper distancing maintained across interactions involving acrylic barriers/transparent curtains separating spaces accordingly! ■ Check-Out Procedures: - Similar distancing principles apply here allowing optional room-specific checkout processes alongside thorough disinfection practices covering returned keys/cards handled responsibly minimizing risks involved overall! ■ Room Cleaning Protocols: Mask-wearing remains mandatory amongst cleaning personnel handling linens securely sealed post-use avoiding unnecessary exposure risks altogether replacing items like slippers/yukatas/glasses/fridge contents following strict hygiene standards upheld consistently throughout operations conducted daily basis ensuring utmost cleanliness guaranteed every time without fail whatsoever!! Upon Arrival: Guests experiencing fever/cough symptoms kindly refrain from entering premises altogether instead encouraged practicing good hygiene habits washing hands thoroughly utilizing provided facilities stationed conveniently nearby wherever possible enhancing overall experience enjoyed safely responsibly alike!!