A Hotel making its first debut in Asia, located within “ShinPuhKan,” supervised by Kengo Kuma.
Opened within "Shinpukan," a space that combines the preserved section of the historic former Kyoto Central Telephone Office with a newly constructed building, designed in collaboration between renowned Japanese architect Kengo Kuma and LA-based Commune Design.
Kyoto was experiencing extreme heat day after day, but the time I spent at the Hotel and ShinPuhKan was very comfortable, allowing me to enjoy my stay without overexerting myself.The breakfast in particular exceeded my expectations. Each dish was carefully prepared, and I could really taste the quality of the ingredients. Everything was delicious, and it became one of the highlights of my stay.The location integrated with ShinPuhKan was also very appealing. During the hottest hours, I relaxed at the Hotel, then took a walk around the area once it cooled down, which made for a truly pleasant experience.All of the staff were warm and welcoming as well. I would definitely like to stay here again when I visit Kyoto. Thank you very much.
フェイスガードトリコ 8/3/2026We had another wonderful stay.Thank you for providing a bed rail, diaper pail, slippers, and even a toothbrush for our 2-year-old—it was incredibly helpful.We would love to stay again with our family.Thank you again!
迅ちゃん 7/21/2026
Facilities and Services
See All- Pet-friendly
- Fitness
- Accessibility
| IN | 15:00~24:00 |
|---|---|
| OUT | 12:00 |
| Number of rooms | 213 rooms |
| Pet | Permitted |
| Your child | Permitted |
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Introduction of the Accommodation

This area, where the charm of an ancient capital blends seamlessly with urban sophistication, is dotted with traditional townhouses, serene temples and shrines, inspiring galleries, and cafes that continue to captivate travelers and creators from around the world. Ace Hotel Kyoto was born from the renovation of "Shinpukan," a symbolic landmark in Karasuma Oike. Utilizing the former Kyoto Central Telephone Office built during the Taisho era, this project was overseen by renowned architect Kengo Kuma in collaboration with Ace Hotel's partner Commune Design under the concept of "East Meets West." The interior features crafts and artworks created by Japanese artisans and international artists, offering a casual yet warm atmosphere throughout. Nearby attractions include Rokkakudo Temple (Chohoji), Nijo Castle, Kyoto International Manga Museum, and Nishiki Market—all within walking distance. Enjoy a stay filled with art and culture at Karasuma Oike where old meets new in Kyoto.

Sustainable Practices Beyond Trends
The Plastic Resource Circulation Promotion Act, which requires businesses to reduce specific plastic products, came into effect on April 1, 2022. This has sparked a global movement among various businesses to reduce plastic usage and prioritize environmental sustainability. At Ace Hotel Kyoto, we have embraced eco-friendliness since our opening by taking steps such as replacing plastic room keys with wooden ones to minimize the use of plastics. We provide eco-friendly amenities not as a passing trend but with the ultimate goal of inspiring each individual to change their behavior. Please feel free to take our eco-amenities with you and reuse them on your next journey.

Travel with Your Beloved Dog
At Ace Hotel Kyoto, we offer "dog-friendly" Rooms where you can stay with your beloved dog. The Room is equipped with welcome amenities and supplies for your dog, ensuring a comfortable stay. Additionally, there are restaurants, cafes, and salons nearby that welcome dogs. Many of our Hotel staff are dog lovers and often relax with their pets in the office, reflecting their deep affection for dogs. We are happy to assist you with recommendations for nearby spots or walking courses. Enjoy the city and culture of Karasuma Oike in Kyoto to the fullest with your furry companion!
Facilities and Equipment of Accommodation
- The room
- Restaurant
- Facilities & Services
Basic Information
| Taxes | Kyoto City Accommodation Tax (per person) Accommodation Fee (per person per night) under JPY 6,000: JPY 200 Accommodation Fee (per person per night) JPY 6,000 or more: JPY 400 Accommodation Fee (per person per night) JPY 20,000 or more: JPY 1,000 Accommodation Fee (per person per night) JPY 50,000 or more: JPY 4,000 |
|---|---|
| Card information | VISA / MASTER / JCB / AMEX / DINERS |
| Pets | Permitted - Only dogs weighing 15 kg or less are allowed.
- Please present a rabies vaccination certificate issued within the past year at check-in.
- In the lobby (except inside your Room), please carry your dog or keep them on a leash.
- Dogs are welcome at Stumptown and the rooftop bar.
- If you leave your dog alone in the Room, please place them in a crate and return within 2 hours. |
| Breakfast | Breakfast: 7:00–10:30 Please note that the breakfast menu and serving location are subject to change without prior notice. |
| Your child | You can stay. Children up to 12 years old stay free of charge with Child Sharing Existing Bedding. Meals are charged separately.
Loan items: Baby crib (not available for children who can pull themselves up to stand), bed guard, step stool, infant bathtub, potty, and diaper pail (limited quantity available). |
| Room service | Available for use Room Service: 11:30–21:30 |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | None |
| Fitness gym |
|
| Sauna | None |
| Hot stone spa | None |
Reviews
- Rooms & Amenities4.50
- Facility4.71
- Hospitality & Service4.55
- Meals4.46
- Onsen & Bath4.37
- Satisfaction4.57
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Kyoto PrefectureShinPuhKan, 245-2 Kurumayacho, Nakagyo-ku, Kyoto City
TEL:+81-75-229-9000
Direct access from the South Ticket Gate of Karasuma Oike Station (Kyoto Municipal Subway Karasuma Line & Tozai Line), 3 stops (6 minutes) from JR Kyoto Station on the Karasuma Line.
- Parking Information
- NonePlease use a nearby paid parking lot.
- Pickup and drop-off information
- Unavailable
Frequently Asked Questions
What are the check-in and check-out times?
Check-in 15:00~24:00 Check-out 12:00
What kind of facilities and features are available?
There are the following facilities and features. Within a 5-minute walk from the station・Within a 5-minute walk to the convenience store.・Pet-friendly・Fitness・Room service・Barrier-free
I would like to know the access information.
Direct access from the South Ticket Gate of Karasuma Oike Station (Kyoto Municipal Subway Karasuma Line & Tozai Line), 3 stops (6 minutes) from JR Kyoto Station on the Karasuma Line.
Is parking available?
There is no parking.
Is an internet connection available?
Connection is possible. ・Wi-Fi is available. For more details, please refer to the room and plan information.
I would like to know more about fitness.
・Usage fee(Guest): Free ・Age restriction: Ages 16 and up Available 24 hours a day Only guests aged 16 and over may use this facility
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