Guest Reviews & Impressions for Hotel Indigo Hakone Gora

(Kanagawa Prefecture/Hakone Gora) [Total 100 Rooms]
Overall Score
4.18
(42)
  • Rooms & Amenities
    4.10
  • Facility
    4.26
  • Hospitality & Service
    4.21
  • Meals
    4.27
  • Onsen & Bath
    4.26
  • Satisfaction
    4.00
5.00
浅野洋海

Couple's trip

This was my first trip to Hakone. The room had a great atmosphere, and having an open-air bath was truly amazing. The staff's service was also excellent. For dinner, we ordered à la carte, and both the presentation and taste were very delicious. Breakfast had a wide variety of dishes, and the taste was also very satisfying for both my spouse and me. I definitely plan to stay here again on my next trip to Hakone.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 9/22/2024～
  • 2 people 1 room
  • Deluxe King Riverside with Open-Air Bath
  • Breakfast included

Reply from the Facility

Thank you very much for choosing Hotel Indigo Hakone Gora from among the many hotels available. We also sincerely appreciate your cooperation in completing our survey. Such high evaluations serve to boost our staff's motivation, and we are delighted to receive them. We offer and plan various packages, so we hope you will continue to use Hotel Indigo Hakone Gora in the future. We also kindly ask for your continued patronage of the IHG Group.

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