Guest Reviews & Impressions for Tsumagoi Resort Sai no Sato

(Shizuoka Prefecture/Kakegawa) [Total 232 Rooms]
Overall Score
3.98
(131)
  • Rooms & Amenities
    3.92
  • Facility
    3.79
  • Hospitality & Service
    4.18
  • Meals
    4.02
  • Onsen & Bath
    3.99
  • Satisfaction
    3.97
4.17
kazuday

Good

The building felt old, but overall it was good. It was unfortunate that there were fingerprints from previous guests on the large window.

  • Rooms & Amenities4
  • Facility3
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath4
  • Satisfaction4
  • 12/1/2024～
  • 2 people 1 room
  • Deluxe Room [North Wing] (Non-Smoking)
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for using our Hotel and for sharing your feedback. We are delighted to hear that you were generally satisfied. On the other hand, we apologize for the inconvenience caused by the inadequate cleaning of the large windows. We will review our cleaning procedures and ensure meticulous management to provide a comfortable stay for our guests. We sincerely look forward to welcoming you again. Thank you for your valuable feedback.

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