Exterior
Guest Room
In-room open-air bath
Guest Room
Dining Area
200 photos

Matsuzakaya Honten

Kanagawa Prefecture／Hakone Ashinoyu
¥72,186～
Dinner and Breakfast included ; 2 peopleTax included¥65,697〜
(USD 411.78)

Established in 1662. A historic onsen property in Hakone depicted in Utagawa Hiroshige's ukiyo-e.

In the spring of 2017, after about a year and a half of silence, a new chapter began. Founded in 1662. A history woven by Onsen waters—Edo, Meiji, Taisho, Showa, Heisei, Reiwa. Surrounded by magnificent nature, the scent of the waters lingers as artifacts from different eras and worlds add color and elegance to the Ryokan. Let your thoughts drift to the founder, Mannemon Matsuzaka. A long-established Ryokan beloved since the Edo period as an Onsen Accommodation—so renowned it even appears in ukiyo-e prints by Utagawa Hiroshige. From meetings between Takayoshi Kido and Takamori Saigo to a stay by Bunroku Shishi, leading figures of the Meiji era once gathered here. Since then, many guests—including members of the Imperial Family—have continued to visit. What captivates visitors is our rare, highly beneficial spring water found only here: it contains all three celebrated skin-beautifying types—sulfur springs, sulfate springs, and bicarbonate springs. Another reason is our abundant flow rate of 200 liters per minute. We adhere strictly to “100% free-flowing from the source,” with no added water, no heating adjustments, and no circulation. Moreover, the history of Hakone Ashinoyu is said to date back to the Nara period—more than 1,200 years ago. Now come and savor Hakone’s finest famed hot spring—a place cherished through time—and enjoy being part of its continuing story into the future.

4.81 - The best(105)
Reviews 18th placeReview Ranking in Hakone · Atami · Izu
  • Enjoy nature, free-flowing hot springs, and warm hospitality.

    My first visit to Hakone in decades. I stayed at Matsuzakaya Honten, an Accommodation filled with elegance and tradition. From the warm welcome at the entrance to the farewell, everything was impeccable. The staff were wonderful—always smiling and greeting us. In particular, I was amazed at how fluent the international staff were in Japanese; it felt completely natural. All-you-can-drink alcohol and soft drinks were included, and both dinner and breakfast were delicious. Especially memorable was the grilled dried horse mackerel at breakfast—it was wonderfully rich and flavorful. Even in these times when costs are rising, I could really feel the Accommodation’s efforts. Thank you very much. P.S. Thank you as well to the staff member who guided me to my Room and served the meals (I’m sorry I can’t recall your name). Please do not send direct mail or letters to my home address.

    エビス君 7/14/2026
  • A perfect score out of 100.

    In a word: outstanding. It’s rare to find an Accommodation where the Onsen water quality, the Facility (guest rooms), the cuisine, and the hospitality are all truly satisfying—but as an Onsen enthusiast who stays at Onsen Accommodations more than 50 nights a year, I’m still thrilled after discovering this Ryokan at a genuinely moving level.Given its long history and reputation, I’d always thought “someday I’d like to visit,” but it exceeded my expectations.With countless Onsen Ryokan and Hotels across Japan—far more than anyone could ever visit—I usually focus on trying new places and rarely feel the need to return unless it’s exceptional. This one is a definite repeat, and I’ll confidently recommend it to friends.Also… The staff communication and coordination were excellent and flawless.

    チャイティー飲みたい 6/17/2026

Facilities and Services

See All
  • Hot spring
  • Room with Open-Air Bath
Free-flowing hot spring / Large public bath / Private bath
IN15:00～19:00
OUT11:00
Number of rooms22 rooms
PetNot allowed
Your childPermitted

Photo

See All
Winter scenery of Homma Douzakura
Tsurumeikan (Capacity: 2 guests, 2nd floor, with shower) Non-smoking
  • Japanese-Western room
  • 43㎡
  • Capacity 1~2 people

【Advance Payment, Non-Refundable】Reservation up to 60 Days in Advance (Advance Payment, Non-Refundable) with Dinner and Breakfast Included

IN 15:00～19:00
OUT 11:00
¥72,186～
Dinner and Breakfast included ; 2 peopleTax included¥65,697〜
(USD 411.78)

[Early Bird 90] Book at least 90 days in advance and get 10% OFF! Dinner and breakfast included (advance card payment)

IN 15:00～19:00
OUT 11:00
¥86,624～
Dinner and Breakfast included ; 2 peopleTax included¥78,830〜
(USD 494.10)
The winter scenery of the main room of Matsukaze.
Ashikari-so (Capacity 2 persons, 2nd floor, with shower) Non-smoking
  • Japanese-Western room
  • 59㎡
  • Capacity 1~2 people

【Advance Payment, Non-Refundable】Reservation up to 60 Days in Advance (Advance Payment, Non-Refundable) with Dinner and Breakfast Included

IN 15:00～19:00
OUT 11:00
¥76,312～
Dinner and Breakfast included ; 2 peopleTax included¥69,445〜
(USD 435.28)

[Early Bird 90] Book at least 90 days in advance and get 10% OFF! Dinner and breakfast included (advance card payment)

IN 15:00～19:00
OUT 11:00
¥91,574～
Dinner and Breakfast included ; 2 peopleTax included¥83,339〜
(USD 522.36)
The winter scenery of the main room and spacious veranda of Tamakazura.

【Advance Payment, Non-Refundable】Reservation up to 60 Days in Advance (Advance Payment, Non-Refundable) with Dinner and Breakfast Included

IN 15:00～19:00
OUT 11:00
¥82,500～
Dinner and Breakfast included ; 2 peopleTax included¥75,075〜
(USD 470.57)

[Early Bird 90] Book at least 90 days in advance and get 10% OFF! Dinner and breakfast included (advance card payment)

IN 15:00～19:00
OUT 11:00
¥99,000～
Dinner and Breakfast included ; 2 peopleTax included¥90,090〜
(USD 564.68)

Best-Selling Stays

Rooms With Open-Air Baths Popular At Stays

Accommodation Suitable For Shichi-Go-San Celebrations

Recommended Accommodation For Women In Their 50s

Accommodation For Enjoying Hot Spring Hopping

Introduction of the Accommodation

Exterior

Location

Hakone Ashinoyu Onsen Matsuzakaya Honten is located at an elevation of about 870 meters, a quiet Onsen area surrounded by mountains. Ashinoyu, home to many historic sites dating back to the Kamakura period—such as stone Buddha statues and stone monuments—is one of the most historically rich areas in Hakone. Tokoan, where writers and artists gathered during the Edo period, is located within the grounds of Kumano Shrine next to our property. Ashinoyu lies along National Route 1, offering convenient access. Lake Ashi is about an 8-minute drive away.

Onsen & Bath
Onsen – A hot spring containing all three of the “Top Three Skin-Beautifying Spring Qualities”

Enjoy a 100% free-flowing, continuously fed Onsen, one of the few in Hakone, rich in fresh “Three Great Beautifying Spring” qualities. Ashinoyu Onsen—uniquely selected in Kanagawa Prefecture as a “National Health Resort Hot Spring Area,” a designation given to hot spring destinations recognized for their therapeutic benefits. Its mystical waters can change color depending on the weather and temperature, and gush forth at 200 liters per minute. Savor this renowned hot spring—celebrated since the Edo period as one of the Hakone Seven Hot Springs—for its rare mineral composition and restorative power, at your leisure.

Room
Room

Set on a 4,000-tsubo estate, the property features six distinctive buildings with a total of 21 guest rooms. From each building and bath area, enjoy views of a rustic garden and immerse yourself in the romance of history for an extraordinary stay. In spring, fresh buds; in summer, deep greenery; in autumn, vibrant foliage; and in winter, crisp air amid snowy scenery. Relax as the seasons change and spend a soothing moment that will make you want to take a deep breath.

Large Public Bath / Private Open-Air Bath
Large Public Bath / Private Open-Air Bath

A large public bath with a nostalgic atmosphere. Rooms with spacious sofas, and a private open-air bath where you can gaze at the forest and immerse yourself in nature’s melodies in an open, airy setting. Enjoy a relaxing soak to your heart’s content.

Sample dishes
Cuisine

Dinner is our “Shukuba Kaiseki,” featuring nostalgic dishes with flavors inspired by the Meiji-era modernization. Breakfast is our “Traveler’s Breakfast,” including nourishing, body-friendly options such as barley rice with grated yam. Soothe your travel fatigue and fully enjoy these simple yet deeply flavorful meals.

Guest Lounge: Irori Room
Guest Lounge: Irori Room

In the guest lounge, you’ll find large, comfortable sofas and chairs, along with a curated selection of books—illustrated guides and novels—chosen around the theme “Hakone: Travel, Learning from the Past, and the Beauty of Nature.” Please relax with a drink in hand. In our nostalgic irori (traditional hearth) room, we offer classic games such as shogi, playing cards, karuta, Othello, a fishing game, and picture books—items that bring back fond memories.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Notice from the Accommodation

  • Private Open-Air Bath – Manemon-no-Yu

    Notice Regarding the Renovation and Introduction of a Fee for the Private Open-Air Bath

    Thank you very much for your continued patronage of Matsuzakaya Honten.

    To ensure that more guests can enjoy a private and comfortable bathing time reliably, our private open-air bath will become a paid service for stays from Thursday, October 1, 2026.

    Until Wednesday, September 30, 2026, it will remain available free of charge as before.

    ■ Details of the change
    - Effective date: For use from Thursday, October 1, 2026
    - Fee: JPY 5,500 (tax included) per room / 45 minutes

    Until Wednesday, September 30, 2026, it will remain available free of charge as before.

    *For guests with existing Reservations*
    If you have already made a Reservation for stays on or after October 1 and completed the Reservation by Saturday, February 28 (inclusive), the private open-air bath will be provided free of charge.

    We apologize for any inconvenience this may cause and appreciate your kind understanding.
    We sincerely appreciate your continued support.

Basic Information

TaxesHot Spring Tax of 150 yen per person.
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
Child Sharing Existing Bedding (no meals or bedding provided) is available for ages 0 to 2 years.
Room service
Not available
Common amenities
  • × Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • ○ Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • ○ Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • × Electric kettle
  • × Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • ○ Rooms with open-air baths available
  • × Open-air bath
  • ○ Free-flowing hot spring
  • ○ Large public bath
  • ○ Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
15:00~24:00
Hot spring
Available
Free-flowing
Available
Milky hot spring water
Available
Additional Information
100% natural hot spring
Remarks
Business hours: 3:00 PM–1:00 AM, and 5:00"AM–9:30 AM the following morning.
Private bath
The number of Private bath
5
Business Hours
15:00~23:45
Hot spring
Available
Free-flowing
Available
Milky hot spring water
Available
Additional Information
100% natural hot spring
Remarks
Hours: 3:00 PM–11:45 PM (last admission 11:00 PM), and 5:00 AM–9:45 AM the following morning (last admission 9:00 AM) *From October 1, 2026, usage fee: JPY 5,500 (tax included) per 45 minutes.
Room with Open-Air Bath
Hot spring
Available
Free-flowing
Available
Milky hot spring water
Available
Additional Information
100% natural hot spring
Remarks
Room with Onsen Indoor Bath
Hot spring
Available
Free-flowing
Available
Milky hot spring water
None
Additional Information
100% natural hot spring
Remarks
Spring quality and benefits

Sulfur-containing hot spring - calcium, sodium, magnesium - sulfate, bicarbonate - mildly alkaline.

Chronic skin diseases, chronic gynecological diseases, cuts, diabetes, hypertension, arteriosclerosis, gout, constipation, muscle and joint pain, hemorrhoids

※Regarding the notation of "Gensen Kakenagashi"
In some facilities, heating or adding water for temperature adjustment may be performed. Additionally, please note that in some parts of the facility, the hot spring water may not be free-flowing from the source. For more details, please contact each facility.

SaunaNone
Hot stone spaNone
OthersWe do not accept Reservations for resale or transfer purposes, including travel agencies and land operators.

Reviews

Overall Score
4.81
The best (105)
  • Rooms & Amenities
    4.71
  • Facility
    4.70
  • Hospitality & Service
    4.88
  • Meals
    4.75
  • Onsen & Bath
    4.98
  • Satisfaction
    4.83

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa PrefectureAshigarashimo-gun, Hakone-machi, Ashinoyu 57
TEL：+81-460-83-6511

【Bus】From Hakone-Yumoto Station, take the Hakone Tozan Bus with route symbol H towards "Hakone-machi" or "Moto-Hakone-ko" for approximately 25 minutes, alight at "Higashi-Ashinoyu" and walk for 3 minutes. 【Car】From Tomei Expressway Atsugi IC - Odawara-Atsugi Road - Hakone-guchi IC - Hakone New Road - Sukumogawa IC - to Matsuzakaya Honten.

Parking Information
Fee
Free for guests
Parking time
Check-in ~ Check-out
Parking space
No restrictions
Number of parking spaces
22 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Unavailable

Frequently Asked Questions

Search by Theme

Find by hot spring area

Find by tourist destination