Chalet Ivy Hirafu

“New Hokkaido Style” Safety Declaration We are committed to practicing the “Seven Habits” to help prevent the spread of COVID-19. 1. Staff will wear masks and wash hands frequently. 2. We will thoroughly manage staff health. 3. We will ventilate the Facility regularly. 4. We will regularly disinfect and clean equipment and utensils. 5. We will work to reduce opportunities for close contact between people. ・ Social distancing by maintaining a certain distance (approx. 2 m). ・ Use of partitions, etc. ・ Limiting the number of people and ensuring vacant seats/space. ・ Staggered commuting hours, telework, etc. 6. We will encourage guests to practice cough etiquette and handwashing. 7. We will actively inform guests of our initiatives through in-store notices, our website, etc. (Making infection prevention measures visible) Chalet Ivy Hirafu Dear Guests, To help prevent the spread of COVID-19, this Hotel has implemented strict measures as follows. [Hotel Operations] ・ Enhanced cleaning and disinfection throughout the building ・ Alcohol-based hand sanitizer available in public areas within the Hotel ・ Mandatory mask-wearing for service staff ・ Appropriate ventilation within the Hotel ・ Monitoring guests’ health conditions during their stay ・ Plastic shields installed at the front desk and in restaurants [For Employees] ・ Enhanced cleaning and disinfection in employee areas ・ Thorough handwashing and gargling practices ・ Mandatory mask-wearing for all employees ・ Monitoring and managing employees’ health conditions [For Our Valued Guests] Please use the alcohol-based hand sanitizer provided throughout the Hotel. To help prevent droplet transmission, please wear a mask whenever possible. Guests using this Hotel or its restaurants may be asked upon arrival to confirm their health condition (temperature check) and travel history. Please refrain from visiting if you have any of the following symptoms: * Fever of 37.5°C or higher; respiratory symptoms; headache; sore throat; cough; sneezing; chills; joint pain; swollen lymph nodes; loss of smell; loss of taste; or any other symptoms indicating you are unwell. If during your stay you develop symptoms such as coughing or fever or otherwise feel unwell, please inform our front desk staff immediately. We can refer you to institutions designated by Japan’s Ministry of Health, Labour and Welfare (public health centers, returnee/contact consultation centers, etc.). At check-in, please complete a health questionnaire. Your health and safety are our top priority. Please note that the above measures may be updated in accordance with policies issued by the Japanese government and relevant authorities in the future. Should any changes occur, we will inform you accordingly. We appreciate your understanding and cooperation. General Manager, Chalet Ivy Hirafu