Yufuin Onsen Yutori no Yado Ikkoten

【Efforts Considering Guest Health, Safety, and Public Hygiene】 At our Property, we are implementing the following measures to ensure the health, safety, and public hygiene of our guests. ■Ryokan Rooms (All Detached) and Meals■ All Rooms are detached, and meals are served in private dining rooms or in-room dining, allowing guests to maintain social distance and enjoy a safe stay. ■Disinfection Measures■ - Air sanitizers are installed in all Rooms and dining areas. - Air purifiers with humidifying functions are installed in all Rooms. - Alcohol-based disinfectant sprays are placed in all Rooms, dining areas, and shared spaces. - VB wet towels are provided in all Rooms and shared spaces. - Ingredients are washed with hypochlorous acid water. ■Room Cleaning■ - Alcohol disinfection is thoroughly conducted on key areas in Rooms (door handles, telephones, toilets, remote controls, etc.). - Ventilation is carried out. - Odor removal and disinfection are performed using ozone generators. ■Staff Health Management■ - Staff are required to wear masks. - Health conditions (fever, vomiting, diarrhea) are checked upon arrival at work, and staff are instructed to stay home if they have a fever of 37°C or higher and symptoms such as coughing. - Hand disinfection is conducted upon entering workplaces using alcohol disinfectants placed in each area. - Staff are encouraged to wash hands and gargle before work, after using restrooms, before meals, and upon returning from outside. 【Rules for Preventing the Spread of COVID-19】 1: Check-in 1) Guests are requested to inform us if they have symptoms such as fever, cough, sore throat, or fatigue, even if mild. If reported, we will promptly contact the public health center (Returnee and Contact Consultation Center) with the guest's consent and follow their instructions. 2) Contact between staff and guests, as well as between guests, will be minimized, and social distancing (ideally 2m, at least 1m) will be maintained. 3) Guests will be guided directly to their Rooms from the parking lot without passing through the front desk. 4) Guests are requested to use alcohol disinfectant upon entering their Rooms. 5) Guests will fill out the accommodation card in their Rooms, and explanations about aperitifs, dinner dining areas, welcome sweets, and our hygiene management will be provided. 6) In preparation for any potential infections, guest information will be managed appropriately with careful attention to personal data. 2: Check-out 1) Contact between staff and guests, as well as between guests, will be minimized, and social distancing (ideally 2m, at least 1m) will be maintained. 2) If congestion is expected, guests are requested to call the front desk before leaving their Rooms, and they will be guided to the front desk based on the situation. (This will be explained during check-in.) 3) If guests wish to settle their bill in their Rooms, we will accommodate this request. 3: Meal Service 1) Hand sanitizing equipment is installed at the entrance, and guests are requested to use alcohol disinfectant upon entry. 2) Staff will thoroughly disinfect their hands before serving meals. 4: BAR 1) Guests will be asked during dinner if they wish to use the bar. 2) The BAR is limited to a maximum of 4 guests. For requests exceeding this number, delivery to the Room will be arranged. 5: Private Family Bath 1) When there are 6 or more groups of guests, the family bath keys will be managed at the front desk. During check-in, guests will be informed about key management and the 30-minute usage limit per session. 2) During intervals, alcohol disinfection of the family bath and replacement of bath mats will be conducted. 6: Aperitif 1) Guests are requested to use alcohol disinfectant before enjoying the aperitif. 2) Plum wine will not be served. Instead, half bottles of white wine and 200ml single-serving sparkling wine will be provided unopened. 3) During busy times, guests will be encouraged to use terrace or wood deck seating. 7: Others 1) Staff will wear masks. Masks will be provided to guests upon request. 2) Social distancing will be strictly maintained between staff and guests. 3) Staff will thoroughly disinfect their hands frequently.