I have allergies, can you accommodate them?
Basic Policy on Food Allergy Response at Toen
At Toen, various ingredients are used in the same kitchen, and dedicated cooking utensils for each ingredient are not used. Therefore, it is not possible to completely prevent the slight mixing of ingredients not used as raw materials. We ask for your understanding of the circumstances of our Property and your prior acceptance of the possibility that ingredients not used as raw materials in the dishes we provide may be slightly mixed in. While we will take all possible measures, we also ask our guests to exercise caution when consuming meals to prevent any "unlikely event."
Please note that we cannot accommodate the following cases:
- If you cannot consume seafood-based broth
- If the ingredients are included in seasonings (such as soy, wheat, etc.)
- If not reported at least 3 days before the stay
- Vegan

















