KIKI Shiretoko Natural Resort

If you’re staying in Shiretoko, I highly recommend this Hotel. The Hotel is new, clean, functional, and wonderful—but more than anything, I can’t count how many times I was moved by the staff’s thoughtfulness toward guests, their natural smiles, and genuine hospitality. Unlike the recent trend in big cities, they weren’t overly ingratiating, and the comfortable sense of distance felt truly pleasant. I think it’s a Hotel worth going out of your way to visit—something as wonderful and valuable as Shiretoko’s nature itself. The meals were also truly delicious and never got boring; I was satisfied in every respect. There are so many great things about this Hotel, but it reminded me that it’s people who move people. I also saw staff training newcomers and teaching them various things, and their attitude and way of working were careful and impressive. It’s been a long time since I found a Hotel where the staff shine like TV stars. Just my personal opinion: people in the same industry in Tokyo who focus only on price and facilities could learn a lot from this place (lol).

The service, meals, and baths were all very satisfying. Thank you for taking photos for us at departure despite being busy. These are not major complaints, but: 1) We are both elderly, eat smaller portions, and do not drink alcohol, so the all-inclusive option felt a little expensive for us. We would appreciate a Plan for guests who do not drink. 2) Although it was described as a universal twin Room, the toilet lid did not open/close automatically and it did not flush automatically. The toilets in the large public bath were fully automatic, so we would appreciate it if the Room toilet were fully automatic as well. The bath in the Room was easy to use.