Guest Reviews & Impressions for Haneda Excel Hotel Tokyu

(Tokyo Metropolis/Haneda Airport Terminal 2) [Total 386 Rooms]
Overall Score
4.31
Good (216)
  • Rooms & Amenities
    4.33
  • Facility
    4.35
  • Hospitality & Service
    4.40
  • Meals
    4.49
  • Onsen & Bath
    4.00
  • Satisfaction
    4.38
3.67
連雀

Directly connected to the airport

I stayed at the accommodation for an early flight the next morning. Since I was using ANA, it was convenient to access the airport immediately after checking out. I had breakfast, but as I was short on time, I couldn't eat much. The food was delicious. The pajamas were a one-piece style without pants, which felt a bit cold and uncomfortable. Additionally, there was no skincare set provided, which was also disappointing. In terms of location alone, it is an excellent place to stay.

  • Rooms & Amenities3
  • Facility5
  • Hospitality & Service4
  • Meals3
  • Onsen & Bath3
  • Satisfaction4
  • 11/14/2025～
  • 2 people 1 room
  • Standard Twin Room (Non-Smoking) with Free Wi-Fi
  • No meals included.

Reply from the Facility

Thank you very much for staying with us. We are delighted to hear that you chose our accommodation for your early flight and found the access to the airport convenient. We apologize that you couldn't fully enjoy breakfast due to time constraints. We hope you'll have the chance to enjoy it at a more relaxed pace during your next visit. Thank you also for your feedback regarding pajamas and skincare sets. We will take your comments into consideration as we strive for future improvements. We are pleased that you were satisfied with our location, and we look forward to welcoming you again in the future.

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