A forest hideaway for discerning food lovers

A quiet auberge nestled in the lush forests at the foot of the Northern Alps in Hakuba, offering a peaceful escape from everyday life amid nature that transforms with the seasons. At the heart of your stay is French cuisine by Chef William Mahy, who has built over 30 years of experience around the world. Most recently, he served as Executive Chef of “Jing” at The Peninsula Beijing, where under his leadership the restaurant earned one Michelin star for five consecutive years. Savor each dish—blending his French Basque sensibility with seasonal Shinshu ingredients—paired with carefully selected wines. Each Room features a unique design and character, and all Rooms are equipped with a Jacuzzi bath. With thoughtfully chosen amenities, enjoy time to unwind and restore both body and mind. Every afternoon, we offer a complimentary free-flow service featuring local spirits, selected wines, and light snacks. Enjoy a glass in the stillness of the forest—an indulgence found only here. Fine dining, wine, tranquility, and nature—discover an unforgettable stay in Hakuba as it reveals a different charm each season.

  • We had a wonderful time at Hotel La Neige.We held our wedding here last year, so we were delighted to be able to visit again after the renovation.The newly opened “Restaurant Seve by William Mahi” was truly outstanding. We were amazed to enjoy such beautifully presented, high-quality cuisine in the Japanese Alps!We would definitely love to stay here again when we visit Hakuba.

    ikkyuami 8/9/2026
  • Thank you very much for your hospitality the other day.We were able to escape the hustle and bustle of everyday life and enjoy a relaxing day.The staff’s perfectly timed attentiveness, dinner and wine by the fireplace’s gentle glow in the morning and evening, the comfort of the bed, and breakfast—everything was wonderful.My spouse and I have been talking about what a truly satisfying stay it was.We would love to visit again during the autumn foliage season.

    エンゲルの申し子 5/23/2026

Facilities and Services

See All
  • Room with Open-Air Bath
  • Spa facility
  • Accessibility
Free shuttle service / Room service
IN15:00~22:00
OUT11:00
Number of rooms25 rooms
PetNot allowed
Your childPermitted


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Best-Selling Stays

Accommodation Convenient For Family Sightseeing With Children

Recommended Accommodation For High School Student Trips

Recommended Accommodation For Travel With Junior High School Students

Accommodation With Activities In And Around The Property

Accommodation Suitable For 2 Family Trips

Accommodation With Japanese-Western Style Rooms

Introduction of the Accommodation

Spa
Exterior
Interior view
Spa
Exterior
A Hotel Built in Harmony with the Forest

Hotel La Neige was founded in 1991 by Shinichi and Kazuko Shiojima. During the design process, each existing tree on the property was carefully surveyed, and construction proceeded with a commitment to preserving as many as possible. Even today, the forest surrounding the Hotel remains its defining feature, creating a tranquil, hideaway-like retreat where you can enjoy Hakuba’s seasons in peaceful seclusion.

Room
Room
Room
Room
Room
Room
Architecture inspired by Frank Lloyd Wright

Hotel La Neige is designed with inspiration from Frank Lloyd Wright’s architectural philosophy. Emphasizing harmony with nature, it incorporates natural materials, skilled craftsmanship, and carefully planned landscape design to create a timeless space. Guests can enjoy a stay that feels like stepping into a living work of art.

Forest Auberge
Forest Auberge
Forest Auberge
Forest Auberge
Forest Auberge
Forest Auberge

At Hotel La Neige, dining is at the heart of the stay experience. At “Sève,” led by Chef William Mahy, who has served as head chef at a Michelin-starred restaurant, we offer contemporary French cuisine that showcases Shinshu’s seasonal ingredients, artisanal craftsmanship, and the beauty of nature.

Hakuba Hospitality Group
Hakuba Hospitality Group
Hakuba Hospitality Group
Hakuba Hospitality Group
Operated and continuously improved by Hakuba Hospitality Group

Hotel La Neige is currently operated by the Hakuba Hospitality Group. Launched in 2025 and completed in summer 2026, the renovation project enhanced the guest experience while carefully preserving the architecture, spatial beauty, and connection to nature that have defined the Hotel for more than 30 years.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant
  • Facilities & Services
    Facilities & Services

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card
Pets
Not allowed
BreakfastWestern-style meals Adults: JPY 3,000 (tax included)
Your child
You can stay.
If your party includes children aged 0 to 6, please contact the Hotel directly. Families with young children are very welcome. Children aged 0–3 can stay free of charge when using Child Sharing Existing Bedding. A baby crib is also available for JPY 4,500 per night (tax included). Children aged 4–6 are counted as adults in the number of guests. If you will be staying with children aged 0–6, please feel free to contact us at reservations@hhgjapan.com.
Room service
Available for use
10:00–22:00
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • ○ Bathrobe
  • ○ Slippers
  • × facial cleanser
  • ○ Toner
  • × Lotion
  • × Makeup remover
  • × Cotton swab
  • × Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • ○ Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • ○ Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • × Large public bath
  • × Private bath
  • × Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • × Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • ○ Barrier-free
  • × Childcare services
Esthetic Massage
Available
We will visit your Room during your stay. (For details and pricing of the Plan, please ask at the front desk.)
Fitness gym
None
Room with Open-Air Bath
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
SaunaNone
Hot stone spaNone
OthersSmoking is prohibited throughout the property. A designated smoking area is available only outside the main entrance.

Reviews

Overall Score
4.55
Wonderful (26)
  • Rooms & Amenities
    4.54
  • Facility
    4.42
  • Hospitality & Service
    4.77
  • Meals
    4.72
  • Onsen & Bath
    4.19
  • Satisfaction
    4.65

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Nagano PrefectureWadanomori, Happo, Hakuba Village, Kitaazumi District
TEL:+81-261-72-7111

■By Car
Approx. 60 minutes from Azumino IC (Nagano Expressway), approx. 60 minutes from Nagano IC (Joshinetsu Expressway), or approx. 60 minutes from Itoigawa IC (Hokuriku Expressway).

■By Train
From Nagano Station (JR Hokuriku Shinkansen): 70 minutes by express bus, or take the JR Oito Line and get off at Hakuba Station (Shuttle Service available for both routes).

■By Air
Approx. 90 minutes from Matsumoto Airport. A shuttle service to Hakuba is available (2,500 yen) by Reservation only.

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
40 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Available (Free)■From JR Nagano Station, take the express bus (approx. 70 minutes). We will pick you up at Hakuba Happo Bus Terminal (approx. 3 minutes from the Hotel).
■We will pick you up at JR Oito Line Hakuba Station (approx. 7 minutes from the Hotel).

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