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- Hotel La Neige
A forest hideaway for discerning food lovers
A quiet auberge nestled in the lush forests at the foot of the Northern Alps in Hakuba, offering a peaceful escape from everyday life amid nature that transforms with the seasons. At the heart of your stay is French cuisine by Chef William Mahy, who has built over 30 years of experience around the world. Most recently, he served as Executive Chef of “Jing” at The Peninsula Beijing, where under his leadership the restaurant earned one Michelin star for five consecutive years. Savor each dish—blending his French Basque sensibility with seasonal Shinshu ingredients—paired with carefully selected wines. Each Room features a unique design and character, and all Rooms are equipped with a Jacuzzi bath. With thoughtfully chosen amenities, enjoy time to unwind and restore both body and mind. Every afternoon, we offer a complimentary free-flow service featuring local spirits, selected wines, and light snacks. Enjoy a glass in the stillness of the forest—an indulgence found only here. Fine dining, wine, tranquility, and nature—discover an unforgettable stay in Hakuba as it reveals a different charm each season.
We had a wonderful time at Hotel La Neige.We held our wedding here last year, so we were delighted to be able to visit again after the renovation.The newly opened “Restaurant Seve by William Mahi” was truly outstanding. We were amazed to enjoy such beautifully presented, high-quality cuisine in the Japanese Alps!We would definitely love to stay here again when we visit Hakuba.
ikkyuami 8/9/2026Thank you very much for your hospitality the other day.We were able to escape the hustle and bustle of everyday life and enjoy a relaxing day.The staff’s perfectly timed attentiveness, dinner and wine by the fireplace’s gentle glow in the morning and evening, the comfort of the bed, and breakfast—everything was wonderful.My spouse and I have been talking about what a truly satisfying stay it was.We would love to visit again during the autumn foliage season.
エンゲルの申し子 5/23/2026
Facilities and Services
See All- Room with Open-Air Bath
- Spa facility
- Accessibility
| IN | 15:00~22:00 |
|---|---|
| OUT | 11:00 |
| Number of rooms | 25 rooms |
| Pet | Not allowed |
| Your child | Permitted |
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Introduction of the Accommodation





Hotel La Neige was founded in 1991 by Shinichi and Kazuko Shiojima. During the design process, each existing tree on the property was carefully surveyed, and construction proceeded with a commitment to preserving as many as possible. Even today, the forest surrounding the Hotel remains its defining feature, creating a tranquil, hideaway-like retreat where you can enjoy Hakuba’s seasons in peaceful seclusion.






Hotel La Neige is designed with inspiration from Frank Lloyd Wright’s architectural philosophy. Emphasizing harmony with nature, it incorporates natural materials, skilled craftsmanship, and carefully planned landscape design to create a timeless space. Guests can enjoy a stay that feels like stepping into a living work of art.





At Hotel La Neige, dining is at the heart of the stay experience. At “Sève,” led by Chef William Mahy, who has served as head chef at a Michelin-starred restaurant, we offer contemporary French cuisine that showcases Shinshu’s seasonal ingredients, artisanal craftsmanship, and the beauty of nature.




Hotel La Neige is currently operated by the Hakuba Hospitality Group. Launched in 2025 and completed in summer 2026, the renovation project enhanced the guest experience while carefully preserving the architecture, spatial beauty, and connection to nature that have defined the Hotel for more than 30 years.
Facilities and Equipment of Accommodation
- The room
- Restaurant
- Facilities & Services
Basic Information
| Card information | VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card |
|---|---|
| Pets | Not allowed |
| Breakfast | Western-style meals Adults: JPY 3,000 (tax included) |
| Your child | You can stay. If your party includes children aged 0 to 6, please contact the Hotel directly.
Families with young children are very welcome. Children aged 0–3 can stay free of charge when using Child Sharing Existing Bedding. A baby crib is also available for JPY 4,500 per night (tax included). Children aged 4–6 are counted as adults in the number of guests. If you will be staying with children aged 0–6, please feel free to contact us at reservations@hhgjapan.com. |
| Room service | Available for use 10:00–22:00 |
| Common amenities |
|
| Facilities and Features |
|
| Esthetic Massage | Available We will visit your Room during your stay.
(For details and pricing of the Plan, please ask at the front desk.) |
| Fitness gym | None |
| Room with Open-Air Bath |
|
| Sauna | None |
| Hot stone spa | None |
| Others | Smoking is prohibited throughout the property. A designated smoking area is available only outside the main entrance. |
Reviews
- Rooms & Amenities4.54
- Facility4.42
- Hospitality & Service4.77
- Meals4.72
- Onsen & Bath4.19
- Satisfaction4.65
*Reviews that have been translated from Japanese.*
*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*
Access Information
Nagano PrefectureWadanomori, Happo, Hakuba Village, Kitaazumi District
TEL:+81-261-72-7111
■By Car
Approx. 60 minutes from Azumino IC (Nagano Expressway), approx. 60 minutes from Nagano IC (Joshinetsu Expressway), or approx. 60 minutes from Itoigawa IC (Hokuriku Expressway).
■By Train
From Nagano Station (JR Hokuriku Shinkansen): 70 minutes by express bus, or take the JR Oito Line and get off at Hakuba Station (Shuttle Service available for both routes).
■By Air
Approx. 90 minutes from Matsumoto Airport. A shuttle service to Hakuba is available (2,500 yen) by Reservation only.
- Parking Information
- Fee
- Free for guests
- Parking time
- ---
- Parking space
- No restrictions
- Number of parking spaces
- 40 cars available outdoor
- Valet service
- Unavailable
- Pickup and drop-off information
- Available (Free)■From JR Nagano Station, take the express bus (approx. 70 minutes). We will pick you up at Hakuba Happo Bus Terminal (approx. 3 minutes from the Hotel).
■We will pick you up at JR Oito Line Hakuba Station (approx. 7 minutes from the Hotel).
Frequently Asked Questions
What are the check-in and check-out times?
Check-in 15:00~22:00 Check-out 11:00
What kind of facilities and features are available?
There are the following facilities and features. Rooms with open-air baths available・Spa facility・Free shuttle service・Room service・Barrier-free
I would like to know the access information.
■By Car Approx. 60 minutes from Azumino IC (Nagano Expressway), approx. 60 minutes from Nagano IC (Joshinetsu Expressway), or approx. 60 minutes from Itoigawa IC (Hokuriku Expressway). ■By Train From Nagano Station (JR Hokuriku Shinkansen): 70 minutes by express bus, or take the JR Oito Line and get off at Hakuba Station (Shuttle Service available for both routes). ■By Air Approx. 90 minutes from Matsumoto Airport. A shuttle service to Hakuba is available (2,500 yen) by Reservation only.
Is parking available?
・Fee: Free for guests ・Parking space: Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces: 40 cars ・Valet Service: Unavailable
Do you have esthetic massages?
Yes, there is. We will visit your Room during your stay. (For details and pricing of the Plan, please ask at the front desk.)
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