Shiratama no Yu Kaho

Name: Shiratama no Yu Kaho
Address: 〒959-2395 Niigata Prefecture, 134 Tsukioka Onsen, Shibata City,, 134 Tsukioka Onsen, Shibata City, Niigata Prefecture, 959-2395, Japan
Telephone: +81-254-32-1515
Price range: 2 people for ¥55,242-
Rating: 4.7

Niigata Prefecture／Tsukioka Onsen

Create unforgettable memories with sweeping rural landscapes and our proud private hot spring source, “Shiratama-no-Yu.”

Step through the Kaho Gate and enter another world. From a gently elevated hill, enjoy sweeping views and scenery embraced by a 6,000-tsubo garden—quiet luxury awaits here.

4.70 - The best(144)

Your First Trip with a Baby
We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.
Tabi daisuki 8/6/2026
It was an excellent accommodation.
I chose this Accommodation because of its high ratings, but it exceeded my expectations—one pleasant surprise after another. Some places these days feel short-staffed, but here the service from the kimono-clad staff was outstanding, and they answered every question warmly and perfectly. I was deeply moved after finishing in two days the biography of the first founder (the proprietress’s mother), written by the current proprietress—I ended up buying a copy. The building was filled with artworks and gorgeous fresh flowers, with thoughtful touches everywhere that anticipated every need. At breakfast and again at the entrance when we departed, the proprietress greeted us with a warm smile; her mother’s teachings clearly live on here. Niigata isn’t easy for us to visit from Kanto, but I truly want to come back with my family.
＠ohanahan 8/24/2026

Facilities and Services

See All

Hot spring
Spa facility
Accessibility

Open-air bath / Free-flowing hot spring / Large public bath / Private bath / Sauna / Indoor pool / Room service

IN	15:00～18:30
OUT	10:00
Number of rooms	104 rooms
Your child	Permitted
Pet	Not allowed
Dog House Limited to 3 groups per day (first-come, first-served) Free of charge 1 house for one large dog or two small dogs (2 crates provided) — 1.8 tsubo (300 cm × 200 cm) 2 houses for medium and small dogs — 1 tsubo (174 cm × 174 cm) Water dispenser, crates, food bowls, toilet tray, air conditioning, and running water provided Please note: No dedicated staff are assigned. Please note: We cannot be held responsible for any accidents. Thank you for your understanding.

Photo

See All

See All

Introduction of the Accommodation

Room

Please enjoy a slightly luxurious stay in a Room where both your mind and body can truly relax.

Meals

Tsukioka Onsen is close to the sea and surrounded by mountain nature. We welcome you with a rich selection of seasonal ingredients in spring, summer, autumn, and winter. Please savor our chef’s finest creations to your heart’s content.

Onsen

Named “Shiratama-no-Yu” because it is said to enhance your skin and leave it as smooth and luminous as a white rice dumpling. Enjoy touring the bathhouses to your heart’s content.

Group Facility List

Shiratama-no-Yu Kahou – Annex Koshinosato
Blending the functionality and privacy of a Hotel with the heartfelt hospitality of a traditional Japanese Ryokan, our motto is to provide carefully crafted services and spaces dedicated to exceptional comfort.\nEnjoy sweeping views of the rural countryside below and the mountains in the distance.

Group Facility List

Shiratama-no-Yu Senkei
An elegant lobby and interiors adorned with fine works of art. The highly beneficial in-house hot spring source, “Shiratama-no-Yu,” is renowned for leaving your skin silky smooth after a soak. Enjoy heartfelt hospitality, Onsen baths, and exquisite cuisine for a truly relaxing and rejuvenating stay.

Facilities and Equipment of Accommodation

The room
Hot Springs & Baths
Facilities & Services
Meal

Basic Information

Card information	VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets	Not allowed Dog House Limited to 3 groups per day (first-come, first-served) Free of charge 1 house for one large dog or two small dogs (2 crates provided) — 1.8 tsubo (300 cm × 200 cm) 2 houses for medium and small dogs — 1 tsubo (174 cm × 174 cm) Water dispenser, crates, food bowls, toilet tray, air conditioning, and running water provided Please note: No dedicated staff are assigned. Please note: We cannot be held responsible for any accidents. Thank you for your understanding.
Breakfast	There is no information about breakfast.
Your child	You can stay. Children aged 0 to 2 may stay using Child Sharing Existing Bedding.
Room service	Available for use Available hours: 15:00–23:00
Common amenities	○ Shampoo · conditioner ○ Body soap · soap ○ Towel · Bath towel × Body towel · sponge ○ Toothbrush set ○ Comb · Brush × Shower cap ○ Hair dryer ○ Shaving × Shaving Gel/Foam × Bath additives ○ Yukata × Nightwear × Bathrobe ○ Slippers ○ facial cleanser ○ Toner ○ Lotion ○ Makeup remover ○ Cotton swab ○ Cotton × Clothing deodorizing spray ○ Refrigerator ○ Minibar ○ Electric kettle ○ Tea set (free) ○ Television ○ Safe × Scale × Trouser press × Free morning edition × Pay-per-view broadcast ○ Satellite broadcasting × Video on Demand × Radio × CD player × DVD player × Blu-ray player × Speakers for portable audio × In-room PCs and tablets
Facilities and Features	○ Hot spring × Rooms with open-air baths available ○ Open-air bath ○ Free-flowing hot spring ○ Large public bath ○ Private bath ○ Sauna × Ganbanyoku (rock bathing) × Within a 5-minute walk from the station × Within a 5-minute walk to the convenience store. ○ Indoor pool × Outdoor pool × Pet-friendly ○ Spa facility × Fitness × Free shuttle service × Shuttle Service (Paid) ○ Room service × Room Service Available 24 Hours ○ Barrier-free × Childcare services
Indoor pool	Available period --- Business Hours 08:00~18:00 Final admission time 17:00 Fee（Guest） Paid ¥500 Fee（Non-guest） --- Children's pool Available Age restriction Pool shape Rectangular Pool size Length 20m Width 6m Open year-round Enjoy a resort-like atmosphere all year in our spacious indoor heated pool. Usage fee: Adults ¥500, Children free
Esthetic Massage	Available A space to make your stay at Kaho even more relaxing “Aroma Esthetic Salon Shiratama” (Hours: 15:00–Last order 23:00) Aromatherapy is a natural therapy that originated in Europe and uses essential oils extracted from plants. By taking in the power of botanical fragrances—such as medicinal herbs and other plants—it helps bring mind and body into balance. Popular with both female and male guests. Created to help you relax even more deeply from the heart—your new healing retreat awaits.
Fitness gym	None
Public Bath	The number of Public Bath 2 Business Hours 05:30~24:00 Hot spring None Free-flowing None Milky hot spring water None Additional Information (Heating, Adding Water) Remarks
Open-air bath	The number of Open-air bath 8 Business Hours 05:30~24:00 Hot spring Available Free-flowing None Milky hot spring water Available Additional Information (Heating, Adding Water) Remarks
Private bath	The number of Private bath 2 Business Hours 06:00~24:00 Hot spring Available Free-flowing Available Milky hot spring water Available Additional Information (Heating, Adding Water) Remarks 4,400 JPY (tax included) for 60 minutes, up to 6 guests.
Spring quality and benefits	Sulfur–Sodium–Chloride/Sulfate Onsen (Mildly Alkaline) (Revised July 1, 2014: “Guidelines for Hot Spring Water Analysis”) [General Indications] Sensitivity to cold, peripheral circulatory disorders, mild hypertension, impaired glucose tolerance (diabetes), etc. [Indications by Spring Quality] Atopic dermatitis, psoriasis vulgaris, chronic eczema, pyoderma of the skin
Sauna	Available
Hot stone spa	None

Reviews

Overall Score

4.70

The best (144)

Rooms & Amenities
4.78
Facility
4.72
Hospitality & Service
4.70
Meals
4.49
Onsen & Bath
4.82
Satisfaction
4.66

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Niigata Prefecture134 Tsukioka Onsen, Shibata City
TEL：+81-254-32-1515

■By Train
[Joetsu Shinkansen] Tokyo Station → Niigata Station (1 hr 40 min)
[Tohoku Shinkansen] Sendai Station → Omiya Station → Niigata Station (3 hr 15 min)
[JR Hokuriku Main Line] Kanazawa Station → Niigata Station (4 hrs)

From Niigata Station: local bus → 60 min, JPY 1,500
From Shibata Station: local bus → 20 min, JPY 500
For details, please visit our official website
　
■By Car
[Kan-Etsu Expressway] Tokyo/Nerima I.C. → Niigata-Nishi I.C. (3 hrs 40 min)
[Hokuriku Expressway] Kanazawa-Higashi I.C. → Niigata-Nishi I.C. (4 hrs)
*From Niigata-Nishi I.C., take the Shin-Shin Bypass and exit at Keibajo I.C., then head toward Toyosaka. About 40 minutes to Tsukioka Onsen.
[Ban-Etsu Expressway] Koriyama I.C. → Yasuda I.C. (2 hrs)
*From Yasuda I.C., take National Route 290 toward Shibata; Tsukioka Onsen is about a 15-minute drive.

Parking Information
Fee Free for guests Parking time --- Parking space No restrictions Number of parking spaces 150 cars available outdoor Valet service Unavailable

Pickup and drop-off information
Unavailable

Frequently Asked Questions

Please provide information about Open-air bath.
・Business Hours: 05:30～24:00 ・Hot spring: Available ・Free-flowing: None ・Cloudy hot spring water: Available ・Supplementary information: (Heating, Adding Water)
What are the qualities and benefits of the hot spring water?
The spring quality and efficacy of the hot spring are as follows. ・Spring quality: Sulfur–Sodium–Chloride/Sulfate Onsen (Mildly Alkaline) ・Spring efficacy: (Revised July 1, 2014: “Guidelines for Hot Spring Water Analysis”) [General Indications] Sensitivity to cold, peripheral circulatory disorders, mild hypertension, impaired glucose tolerance (diabetes), etc. [Indications by Spring Quality] Atopic dermatitis, psoriasis vulgaris, chronic eczema, pyoderma of the skin
What kind of facilities and features are available?
There are the following facilities and features. Hot spring・Open-air bath・Free-flowing hot spring・Large public bath・Private bath・Sauna・Indoor pool・Spa facility・Room service・Barrier-free
I would like to know the access information.
■By Train [Joetsu Shinkansen] Tokyo Station → Niigata Station (1 hr 40 min) [Tohoku Shinkansen] Sendai Station → Omiya Station → Niigata Station (3 hr 15 min) [JR Hokuriku Main Line] Kanazawa Station → Niigata Station (4 hrs) From Niigata Station: local bus → 60 min, JPY 1,500 From Shibata Station: local bus → 20 min, JPY 500 For details, please visit our official website 　 ■By Car [Kan-Etsu Expressway] Tokyo/Nerima I.C. → Niigata-Nishi I.C. (3 hrs 40 min) [Hokuriku Expressway] Kanazawa-Higashi I.C. → Niigata-Nishi I.C. (4 hrs) *From Niigata-Nishi I.C., take the Shin-Shin Bypass and exit at Keibajo I.C., then head toward Toyosaka. About 40 minutes to Tsukioka Onsen. [Ban-Etsu Expressway] Koriyama I.C. → Yasuda I.C. (2 hrs) *From Yasuda I.C., take National Route 290 toward Shibata; Tsukioka Onsen is about a 15-minute drive.
Look at the map
Is parking available?
・Fee： Free for guests ・Parking space： Length --- Vehicle width --- Vehicle height --- ・Number of parking spaces： 150 cars ・Valet Service： Unavailable
Please provide information about Private bath.
・Business Hours: 06:00～24:00 ・Hot spring: Available ・Free-flowing: Available ・Cloudy hot spring water: Available ・Supplementary information: (Heating, Adding Water) 4,400 JPY (tax included) for 60 minutes, up to 6 guests.
Is there a sauna?
Yes, there is.
Do you have esthetic massages?
Yes, there is. A space to make your stay at Kaho even more relaxing “Aroma Esthetic Salon Shiratama” (Hours: 15:00–Last order 23:00) Aromatherapy is a natural therapy that originated in Europe and uses essential oils extracted from plants. By taking in the power of botanical fragrances—such as medicinal herbs and other plants—it helps bring mind and body into balance. Popular with both female and male guests. Created to help you relax even more deeply from the heart—your new healing retreat awaits.

Shiratama no Yu Kaho

Facilities and Services

Photo

Room

Plan

Introduction of the Accommodation

Group Facility List