Guest Reviews & Impressions for Kobe Bay Sheraton Hotel & Towers

(Hyogo Prefecture/Kobe – Rokko Island) [Total 267 Rooms]
Overall Score
4.39
Good (365)
  • Rooms & Amenities
    4.39
  • Facility
    4.36
  • Hospitality & Service
    4.31
  • Meals
    4.30
  • Onsen & Bath
    4.59
  • Satisfaction
    4.36
5.00
さくら&ミー

I’m staying here for my birthday.

I’ve been staying here on my birthday for the past three years. The Onsen at Rokko Onsen Hamaizumi is just as good as Arima Onsen and leaves my skin silky smooth. Last year I stayed in a Room with an open-air bath, and the free-flowing hot spring water was amazing—I loved it so much that this year I booked a Multiple Night Stay. I really wanted to try the dim sum at Suikyoen (since there wasn’t any dim sum at dinner), so I had it for lunch instead of dinner, and it was delicious—I’d love to have it again next time. Also, since I stayed multiple nights, it was great that I could change breakfast to lunch so I could take it easy in the morning. I was completely satisfied with three days of enjoying the Onsen—thank you very much.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 2/24/2026~
  • 2 people 1 room
  • Japanese-Style Room with Private Open-Air Onsen Bath (67 m² / Non-Smoking)
  • Breakfast included
View all Reviews for Kobe Bay Sheraton Hotel & Towers