Guest Reviews & Impressions for Kobe Bay Sheraton Hotel & Towers

Comfort Floor

Stayed on the 12th floor Comfort Floor. Convenient access to the 3rd-floor Onsen via a dedicated elevator while wearing a yukata. The Onsen features yellow-colored water, which I preferred over Arima's reddish water. The post-bath relaxation area is spacious and luxurious, with an exclusive space for Comfort Floor guests or higher, offering amenities like coffee milk in paper packs. During busy periods, breakfast can also be enjoyed in the banquet hall. The breakfast buffet had limited Western options but offered a pleasant atmosphere. Weekday rates are very affordable and provide great value. A luxurious hotel with the signature Sheraton touch.