Guest Reviews & Impressions for Kobe Bay Sheraton Hotel & Towers

I use it every year at the beginning of the year.

Onsen, amenities, renovated rooms, cuisine, lounge, private onsen, and above all, the accommodation fee, are just right for us to use. Every year I think, although it's a bit of a hassle, you have to change out of the onsen yukata for meals and the lounge. Well, it's a hotel, so it can't be helped. Is it just my imagination? This year, there seemed to be more hotel staff, and the response was quick. Also, the staff who assisted us at the private onsen were very kind, thank you very much. Were they not Japanese? It was very helpful. Thank you.