Guest Reviews & Impressions for The Yokohama Bay Hotel Tokyu

(Kanagawa Prefecture/Yokohama Minato Mirai) [Total 480 Rooms]
Overall Score
4.54
Wonderful (660)
  • Rooms & Amenities
    4.57
  • Facility
    4.56
  • Hospitality & Service
    4.62
  • Meals
    4.47
  • Onsen & Bath
    4.42
  • Satisfaction
    4.59
5.00
さつきみほ

The staff's service ...

The staff's service was excellent, and the Room was comfortable, allowing us to have a wonderful time. The hospitality and service deserve more than five stars; it was clear that information was well-shared among the team. They noticed our needs without us having to explain and were attentive in every way. We would love to stay again. Thank you very much!

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 4/11/2025～
  • 3 people 1 room
  • 【Bay Club Floor】Twin Bay View Non-Smoking
  • Breakfast included

Reply from the Facility

Thank you very much for choosing Yokohama Bay Hotel Tokyu. We sincerely appreciate your kind words about our staff. We are delighted to hear that you had a wonderful time during your stay. We will continue striving to provide hospitality that meets all of our guests' expectations. All of our staff look forward to welcoming you again in the future.

View all Reviews for The Yokohama Bay Hotel Tokyu