Guest Reviews & Impressions for The Yokohama Bay Hotel Tokyu

(Kanagawa Prefecture/Yokohama Minato Mirai) [Total 480 Rooms]
Overall Score
4.54
Wonderful (661)
  • Rooms & Amenities
    4.57
  • Facility
    4.56
  • Hospitality & Service
    4.61
  • Meals
    4.48
  • Onsen & Bath
    4.41
  • Satisfaction
    4.58
4.60
ポメパフ

Stayed with my mother in her 80s

The room had a balcony. The room was clean, and although it was on a lower floor, it had a nice view where you could feel Minato Mirai. The soundproofing was well done, so once the window was closed, the outside noise was not a concern. I appreciated the environmentally conscious efforts, such as not providing bottled water and the amenities. You need to fetch water before changing into pajamas. I didn't mind that the shower booth and bathtub were separate, but I was concerned for my 80-year-old mother, making sure to explain how to use the shower and cautioning her not to slip when moving to the bathtub. A bathtub with a washing area would be ideal. I stayed here over 20 years ago, and I think it's wonderful that they have maintained such a clean environment. I would love to stay again.

  • Rooms & Amenities5
  • Facility4
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath4
  • Satisfaction5
  • 9/14/2024～
  • 2 people 1 room
  • Executive Twin Park View Non-Smoking
  • No meals included.

Reply from the Facility

Thank you very much for choosing Yokohama Bay Hotel Tokyu. We also sincerely appreciate your valuable comments despite your busy schedule. We will continue to strive for improvement to provide warm hospitality and a comfortable space. We look forward to your continued patronage.

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