Guest Reviews & Impressions for Hilton Tokyo Bay

(Chiba Prefecture/Maihama) [Total 828 Rooms]
Overall Score
4.14
(67)
  • Rooms & Amenities
    4.21
  • Facility
    4.31
  • Hospitality & Service
    4.39
  • Meals
    4.10
  • Onsen & Bath
    3.73
  • Satisfaction
    4.10
5.00
ゆーはーひー

Excellent.

Thank you very much to the Hotel staff for their excellent care. One of my family members felt unwell, but your prompt response was truly impressive. The Room was clean, and the gym being open 24 hours allowed us to enjoy our stay. Thank you so much!

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath5
  • Satisfaction5
  • 8/11/2025～
  • 8 people 2 rooms
  • - Twin Executive 40㎡ / Non-Smoking / Lounge
  • No meals included.

Reply from the Facility

Dear Yu-Ha-Hee, Thank you very much for choosing Hilton Tokyo Bay among the many Hotels available. We are pleased to have been able to respond promptly to your family member who was unwell. Ensuring our guests' comfort and peace of mind is our top priority, and we truly appreciate your recognition of this effort. Thank you also for your kind words about the Room and gym. Knowing that you enjoyed your stay is our greatest motivation. We look forward to welcoming you again in the future. Please take care and stay well.

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