Guest Reviews & Impressions for Yokohama Bay Sheraton Hotel & Towers

(Kanagawa Prefecture/Yokohama Station West Exit) [Total 348 Rooms]
Overall Score
4.58
Wonderful (45)
  • Rooms & Amenities
    4.56
  • Facility
    4.67
  • Hospitality & Service
    4.58
  • Meals
    4.44
  • Onsen & Bath
    4.60
  • Satisfaction
    4.62
4.60
kenyubaba

It is old, but...

Stayed for two nights on the club floor. The staff were very attentive and thoughtful. The white sneakers were stylish.

  • Rooms & Amenities4
  • Facility4
  • Hospitality & Service5
  • Meals－
  • Onsen & Bath5
  • Satisfaction5
  • 3/18/2025～
  • 1 person 1 room
  • Sheraton Club Deluxe Twin 46㎡ (24th-27th Floor)
  • Breakfast included

Reply from the Facility

Thank you very much for staying with us. We are delighted to hear that you enjoyed your stay on the Club Floor. Thank you for complimenting our white sneakers. Their comfort and fresh appearance are highly appreciated by our staff as well, and we always strive to ensure a pleasant experience for all our guests. Your kind words mean the world to us and serve as great encouragement for our team. We will continue working hard to enhance our services so that we can provide even greater satisfaction in the future. We sincerely look forward to welcoming you again on your next visit!

View all Reviews for Yokohama Bay Sheraton Hotel & Towers