港元町站 × 以講究寢具打造舒眠保證的住宿餐飲評價高的飯店·日式旅館

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

Although this is a day-use stay, you can stay for a long time, so the price is comparable to an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and has calm interior decor, making it comfortable to spend time in. I will use it again when I need to focus on studying or working. Thank you very much.

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

This is my third stay here. Once a year when I visit Kobe, I stay with my grandchild. My 15-year-old grandchild really loves it and always says, “I want to stay at the same Hotel again this year!” Drinks and shampoo are available in front of the front desk, which also seems to be one of the highlights. Breakfast offers a great variety and is very delicious. My grandchild ate a lot from the morning. The staff’s service with warm smiles (especially the male staff) was wonderful. The front desk staff were also very pleasant, and I was able to check in and check out comfortably. The bed and pillows were comfortable, and there was also an air purifier, so I could sleep peacefully and feel refreshed. The Room was clean and well maintained, so we had a very comfortable stay. Thank you very much for your hospitality.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

I stayed here when visiting Kobe for a concert at GLION Arena. It was very convenient and close to Sannomiya. The Hotel staff were very welcoming and left a great impression. I was able to refill drinking water for free, which helped me avoid heatstroke in the scorching Kobe heat.

Thanks to the excellent location and kind staff, we had a comfortable stay. The Facility was well equipped, and the curry was very delicious. Although the Room felt a bit small, our overall satisfaction was so high that it didn’t bother us at all, and it became a wonderful memory.

I stay here for about three nights around the same time every year, and the Hotel’s sincere hospitality never changes. They respond quickly even to minor issues, and their courteous service remains a consistent highlight. The well-rounded breakfast is another constant, as is the afternoon drink service—I'm impressed that they maintain such a high level of hospitality. I sometimes read Reviews of other hotels saying, “It wasn’t like this before,” but this Hotel never leaves me with that kind of disappointment. Overall, you can really feel the quality of this Hotel. It has everything that makes me want to choose it again for my next stay in Kobe.

This is my favorite Hotel, and I have stayed here many times. This time, I accidentally forgot to make a request in advance, but the staff remembered the item I had asked to borrow before and had it properly prepared at check-in. I was truly happy with their thoughtfulness in remembering me, and I was deeply impressed by the warm hospitality of everyone at the Hotel. No matter how many times I visit, I can always relax and feel at ease—this is a very special Hotel for me. I would love to stay here again in the future. Thank you as always.

The Comfort Twin West Room was spacious, with refined interiors and a great view, making for a very satisfying stay. We booked a breakfast-only Plan, but the buffet was delicious, including their signature freshly grilled patty burgers and French toast. A fond memory is going with my niece again and again to make the monthly-flavor soft-serve ice cream. My mother liked it so much that she said she would like to stay here every month as a way to unwind. We made wonderful family memories. We were extremely satisfied and would love to stay again.

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

Whenever I travel to Kobe on business, I always stay here. As a small suggestion to make the stay even more comfortable, I noticed a little dust in the elevator and near the bottom of the guest room door, so I would appreciate it if you could check these areas during cleaning. I am very satisfied with the staff’s polite service and responses, as well as the large public bath. I always enjoy a pleasant stay here. I would definitely like to stay here again on my next business trip to Kobe. Thank you for your continued support.

In an elegant, tranquil atmosphere, we were able to enjoy a truly refined stay. Famed for having “the best breakfast in the world,” my wife had long said she wanted to visit someday. From the moment we stepped into the Hotel—perfectly suited to Kobe Kitano—she was moved by its distinctly international ambiance. The next morning, we enjoyed breakfast. The colorful vegetable juices lined up before us, seasonal fruit, breads and financiers, handmade butter and confiture—everything felt light and nourishing, and it was clear how carefully each item had been prepared. I’m not someone who can speak in detail about cuisine, but there were moments that made me think, “As expected.” The Hotel staff also treated us with great courtesy throughout our stay. When my wife returned to the Room after finishing her meal and accidentally bumped into a staff member coming out of the staff room through the door, they not only showed thoughtful concern at that moment but also spoke to us again at checkout—and even a manager offered kind words as well. We assumed they wouldn’t know who we were by name, yet they had clearly looked into it and communicated internally; I was genuinely impressed by their coordination. On top of that, we left something behind in the Room and received a call on our mobile phone so we could come back to retrieve it. Thank you very much for taking care of us in every way. Although described as an auberge, I believe this is a wonderful Hotel offering truly first-class hospitality. We hope you will continue providing such refined moments for your guests in the future.

After seeing a YouTuber’s post about the same Accommodation in another prefecture, my spouse and I decided to stay here. After traveling and sightseeing, we were warmly welcomed at check-in. The Room was more spacious than expected, so we could truly relax. From 5:00 PM, we thoroughly enjoyed plenty of alcohol during happy hour along with snacks purchased separately. After having a late-night meal, we unwound in the large public bath. It helped us recover from our everyday fatigue. The only disappointment was that the women’s bath was smaller compared to the men’s, but this is an Accommodation that will be at the top of our list next time we stay in Kobe. We are planning to stay at the Kyoto Kiyomizu location next month.

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.

The bathroom and toilet were separate, and the view of Kobe’s downtown from the bath made it feel like a semi-open-air bath—it was truly wonderful! There was no noise at all, so it was very quiet and I could relax comfortably. Breakfast was on the top floor with an amazing view, and I felt great lounging on the stylish sofas! The Chinese rice porridge was delicious, and I was happy there were lots of side dishes to go with it. Having roast beef in the morning also felt luxurious—absolutely fantastic. With direct access from the station and an affordable supermarket right below the Hotel, everything was convenient and comfortable.

I was visiting Kobe and looking for a reasonably priced place to stay when I found this Accommodation. The spa and sauna—especially the Finland-certified sauna—were excellent. The food was delicious, and I really enjoyed the relaxing atmosphere. I’ve stayed here more than once, and I’ll continue to use it whenever I go to Sannomiya, or even when I visit Kyoto. It’s a favorite of mine.