渕東站 × 設施・設備評價高的飯店·日式旅館

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

The complimentary drinks (including plenty of alcohol) and breakfast were excellent. With those Facilities and that level of service at such a low price, it was outstanding. If I had to mention one thing, the washing area in the Onsen is small, so it would be appreciated if women’s hours could be longer.

We chose this hotel because (1) three of us could stay in one room and (2) it has a large public bath. After making our Reservation, we read the Reviews and added breakfast. There were so many dishes that it was almost overwhelming—in a good way. The large public bath was also great, except that it was crowded and we had to wait for a washing station. It was nice to have plenty of outlets, but there were mirrors only in the bathroom and by the entrance. If possible, I would have liked a tabletop stand mirror on the desk. That said, we were very satisfied overall, so I rated it 5 out of 5.

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

Stayed here to explore Kamikochi. I left at 5:30 a.m. for the Matsumoto Bus Terminal; although it was before dawn, I was able to get there safely in a 5-minute walk. Matsumoto Station, soba restaurant-hopping, museums, Matsumoto Castle, Ishii Miso soft-serve ice cream, izakayas, and breakfast at Matsuya are all within walking distance and easy to enjoy. I had the free late-night Kamikochi ramen on both nights. It was delicious—I even finished the soup. Very comfortable stay. I’d like to stay again.

I stayed here after a touring trip. This Hotel has a calm, refined atmosphere. The location is convenient, and above all, the breakfast venue—formerly a bank—perfectly matches Matsumoto’s history and heritage.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

This was my second stay. The dinner at Ikaza, which I had on my first visit, was truly delicious, and about 80% of the reason for this stay was the food (it’s that good!). The retro furnishings and overall atmosphere of this long-established Matsumoto Hotel are also charming and full of character (some parts do feel old, but that’s part of its appeal). It’s also in a great location with easy access to Nawate Street, museums, and Matsumoto Castle, making it a very convenient Hotel. I’d love to come back again to refresh.

A clean Hotel near Matsumoto Castle. At night, you can enjoy a free beef bowl, and the breakfast was also very delicious, with curry and Nozawana rice among the options. There is also a nice bath on the first floor. I saw comments saying there aren’t many restaurants nearby, but if you walk a little toward the station, there are plenty of places to eat, so it wasn’t inconvenient. If I had to mention one downside, it would be the parking fee of 1,000 yen. When I took a morning walk to Matsumoto Castle, I noticed that nearby coin-operated parking lots are a bit cheaper. Even so, it’s an affordable and great Hotel. I will stay again.

The Accommodation has a wonderful atmosphere and offers satisfaction that exceeds the price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They escorted me to my Room on the second floor and even carried my luggage. When I left, it was raining, but they lent me an umbrella and saw me off. Inside, the building has an extraordinary, getaway-like ambiance, with calming lights placed throughout the corridors and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with alternating hours for men and women, and if available, you can use a private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast included many kinds of small side dishes, a large-nameko miso soup, and curry that was light yet flavorful; I heard it uses Indian spices. Next time, I’d like to try dinner as well.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

Since it was the weekend, places around Matsumoto Station were expensive!! I searched for somewhere cheaper even if it was a bit farther away, and this place came up. It was my first time, so the front desk staff explained things to me, but they spoke a bit fast and there were parts I didn’t quite understand. I didn’t eat inside the building—I bought food outside and ate in my Room. There’s a supermarket within walking distance. If you go late, some items are half price, and bottled drinks were cheap too. The baths... there were so many different kinds. After coming down from a hike, I was able to relax and take my time. They also lend out shampoo and other toiletries. However... the lockers for guests are small. The Room has a bed and desk, a TV, and a toilet.

We stayed for 2 nights and 3 days in late August while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino. The Hotel still feels new and was very clean, and the in-room Facility was well equipped with nothing lacking. The bathroom in particular had a large bathtub, making it spacious and comfortable even just for taking a shower. We had breakfast, and while the selection wasn’t huge, each item was delicious. We especially enjoyed the creative touches such as smoothies made with Nagano-grown fruit and freshly baked waffles. The staff were also extremely courteous. We accidentally soiled some linens due to our own carelessness, but when we mentioned it at checkout, they kindly accepted it without any additional charges. As for amenities, there were no toner or lotion provided, but I think it’s not an issue if you bring your usual ones. Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door as-is was a little hard to understand at first. There are many supermarkets around the Hotel area where we could buy local prepared foods and souvenirs at reasonable prices. There was also a nearby ultra-discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go. By car, Matsumoto city center and Suwa are about 30 minutes away, and Kamikochi and Azumino can be reached in about an hour—very convenient. The pricing felt fair overall, and we were able to use a hometown tax donation coupon as well, which made it an excellent value. We had a very comfortable stay and would love to use this Accommodation again if we have another opportunity.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

I used the Plan with breakfast included. The staff provided excellent service, and I was very satisfied with the breakfast. When I was troubled by a persistent cough, they kindly offered me cough medicine, showing perfect attentiveness. I believe this Hotel offers more value than its price.

Not only was it conveniently located near the station, but there were also many delightful services. First, the welcome drinks available until the hot summer evenings in Matsumoto were very soothing. The complimentary Shuttle Service at Shouhou was much appreciated, and the excellent Onsen washed away my travel fatigue, allowing me to have a wonderful time. The breakfast was also outstanding: it included Shinshu specialties and a wide variety of dishes, making it easy to enjoy many different items in small portions. I almost wished my departure had been later so I could have enjoyed it even more. I would love to stay again if I have the chance.

Conveniently located near the station, with plenty of options for dinner nearby, and parking close by as well. The bath was great, with two tubs at different temperatures. What I especially liked was the non-buffet breakfast—it felt like we were treated to delicious local specialties from Shinshu that we don’t often get to try. I’d love to stay again.

I stayed one night in a twin Japanese-style Room in the annex. The Room was new and very clean, so I had a comfortable stay. The mattress firmness and pillow suited me well, so I slept soundly without any neck pain. Tea and welcome sweets were prepared in the lounge—the madeleines were especially delicious. The late-night chasoba was also tasty and just the right portion size. Above all, the breakfast buffet was amazing; there were so many options that if you don’t plan ahead, everything won’t fit on your plate. The pumpkin potage and the doria were particularly good. What impressed me most this time was the service. Whenever I seemed even slightly unsure, staff immediately offered help, and I was able to get to my Room smoothly. Thank you very much.

Although it was just a 1-minute walk from the station, it was so quiet that we were not bothered by outside noise. The view of the Northern Alps from the window was beautiful, and our Room faced the side where we could enjoy watching the sunrise. We went to breakfast around 8:00, and it wasn’t crowded, so we could take our time and enjoy what we liked. My mother in her 70s was also pleased, saying the Japanese simmered dishes and Chinese rice porridge were delicious and not overly seasoned. I was happy that the bathtub was large, and the amenities were well stocked. If possible, I would appreciate it even more if facial lotion could be available at the front desk. I would love to stay here again when visiting Matsumoto.