新村站 × 可享用單點料理的住宿設施・設備評價高的飯店·日式旅館

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

I wanted to wear a kimono with my friends, so having a Room where we could step onto the floor was very helpful. Also, the front desk kindly stored our luggage and called a taxi for us when we were leaving, so I’m truly glad we stayed here. Thank you very much.

Once again, I found myself choosing Buena. I had a great first impression when I stayed here for the first time, and that sense of comfort never changes. I think that’s truly wonderful. I look forward to staying with you again. Thank you for taking such good care of me.

This was my first time staying here. Baths: There were many types of tubs and saunas. Meals: We ate in the large hall; there was a wide menu selection, service was quick, and everything was delicious. Room: It was a clean Hotel. The air conditioning is centrally controlled, so you can’t fine-tune the temperature—something to note if that bothers you. Staff: Everyone was courteous and helpful. If I had to be picky… 1) Ordering meals in the large hall can feel a bit inconvenient for some people. A smartphone and LINE are required. After selecting one item, the screen returns to the home page, so you have to choose again from the categories. It could be tough with a larger group. 2) The lockers for overnight guests in the bath area are quite small, and their location is tucked away, which made them inconvenient to use. I really liked how relaxed it felt as a Hotel attached to a health spa—easygoing without being too formal. I’d love to visit again.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

I stayed in the new building twin Room. As always, I was very satisfied with the tea area, the Room, and the bath. My friend who stayed with me also really liked it. Next time, I’d like to relax with a Multiple Night Stay. Thank you very much to all the staff.

Although it was just a 1-minute walk from the station, it was so quiet that we were not bothered by outside noise. The view of the Northern Alps from the window was beautiful, and our Room faced the side where we could enjoy watching the sunrise. We went to breakfast around 8:00, and it wasn’t crowded, so we could take our time and enjoy what we liked. My mother in her 70s was also pleased, saying the Japanese simmered dishes and Chinese rice porridge were delicious and not overly seasoned. I was happy that the bathtub was large, and the amenities were well stocked. If possible, I would appreciate it even more if facial lotion could be available at the front desk. I would love to stay here again when visiting Matsumoto.

Conveniently located near the station, with plenty of options for dinner nearby, and parking close by as well. The bath was great, with two tubs at different temperatures. What I especially liked was the non-buffet breakfast—it felt like we were treated to delicious local specialties from Shinshu that we don’t often get to try. I’d love to stay again.

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

At the time of our same-day Reservation, I realized we were short by one guest and called in a panic, but they kindly accommodated us. When I asked the front desk for extra yukata and other items, they also responded promptly and courteously. The Room and Facility had a traditional, old-fashioned feel, but everything was well cleaned and well maintained. The friendly Shuttle Service driver and the receptionist were approachable, creating a warm atmosphere that felt comfortable and relaxing. The women’s indoor bath was too hot for me, but the open-air bath was just right. The air conditioning in the Room worked very well, making our stay comfortable.

I was able to secure a Reservation by arranging early. It was reasonably priced, the breakfast was delicious, and having a parking lot was very convenient.