新村站 × 適合療癒心靈獨旅的住宿設施・設備評價高的飯店·日式旅館

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

For a Japanese accommodation these days, I was surprised not to see many international guests. The Accommodation was clean, and the meals were good with everything we needed. The Onsen was also nice, but I felt it might have been a bit small for female guests.

We chose this hotel because (1) three of us could stay in one room and (2) it has a large public bath. After making our Reservation, we read the Reviews and added breakfast. There were so many dishes that it was almost overwhelming—in a good way. The large public bath was also great, except that it was crowded and we had to wait for a washing station. It was nice to have plenty of outlets, but there were mirrors only in the bathroom and by the entrance. If possible, I would have liked a tabletop stand mirror on the desk. That said, we were very satisfied overall, so I rated it 5 out of 5.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

I was traveling solo and chose the Ladies’ Healing Plan. It came with a Panasonic facial device, a foot massager, and drinks, which really lifted my mood. The washroom had IGNIS amenities, and the beauty cream in the room was labeled as a complimentary gift. The pajamas were stylish too! I’d checked the breakfast venue in Reviews beforehand, so I was looking forward to it. It’s irresistible for fans of retro architecture. They also let me tour the chapel at the top of the stairs. I was happy that many of the dishes used locally sourced ingredients. It was so relaxing!

The food was delicious no matter what we tried, and the tableware was stylish as well. The portions were just right, and it was thoughtful that there were additional menu options. The evening mini concert was interactive and fun. The Room and bath were thoroughly cleaned, making our stay very comfortable.

I wanted to wear a kimono with my friends, so having a Room where we could step onto the floor was very helpful. Also, the front desk kindly stored our luggage and called a taxi for us when we were leaving, so I’m truly glad we stayed here. Thank you very much.

The location was great, and the Room was clean and quiet. Excellent value for money. I would like to stay again. Breakfast also had a wide variety of items and was very good. The parking lot is a little far away, but this was noted on the website, so I understood in advance. If you do not move your car out by 9:00, an additional fee will be quite high.

With its folk-style furniture and wood-accented interior, it feels very calm and relaxing. We also tried dinner for the first time on this trip, and we were completely satisfied with both the presentation and the quality of the meal.

Once again, I found myself choosing Buena. I had a great first impression when I stayed here for the first time, and that sense of comfort never changes. I think that’s truly wonderful. I look forward to staying with you again. Thank you for taking such good care of me.

A clean Hotel near Matsumoto Castle. At night, you can enjoy a free beef bowl, and the breakfast was also very delicious, with curry and Nozawana rice among the options. There is also a nice bath on the first floor. I saw comments saying there aren’t many restaurants nearby, but if you walk a little toward the station, there are plenty of places to eat, so it wasn’t inconvenient. If I had to mention one downside, it would be the parking fee of 1,000 yen. When I took a morning walk to Matsumoto Castle, I noticed that nearby coin-operated parking lots are a bit cheaper. Even so, it’s an affordable and great Hotel. I will stay again.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

This was my first time staying here. Baths: There were many types of tubs and saunas. Meals: We ate in the large hall; there was a wide menu selection, service was quick, and everything was delicious. Room: It was a clean Hotel. The air conditioning is centrally controlled, so you can’t fine-tune the temperature—something to note if that bothers you. Staff: Everyone was courteous and helpful. If I had to be picky… 1) Ordering meals in the large hall can feel a bit inconvenient for some people. A smartphone and LINE are required. After selecting one item, the screen returns to the home page, so you have to choose again from the categories. It could be tough with a larger group. 2) The lockers for overnight guests in the bath area are quite small, and their location is tucked away, which made them inconvenient to use. I really liked how relaxed it felt as a Hotel attached to a health spa—easygoing without being too formal. I’d love to visit again.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

It was a wonderful trip that let us enjoy an extraordinary escape. The Ryokan was charming and full of character. Both dinner and breakfast were delicious, and we were completely satisfied. We are truly grateful to the proprietress and everyone for their hospitality. Thank you very much. The soba with freshly grated wasabi was the best!

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

I stayed in the new building twin Room. As always, I was very satisfied with the tea area, the Room, and the bath. My friend who stayed with me also really liked it. Next time, I’d like to relax with a Multiple Night Stay. Thank you very much to all the staff.

Not only was it conveniently located near the station, but there were also many delightful services. First, the welcome drinks available until the hot summer evenings in Matsumoto were very soothing. The complimentary Shuttle Service at Shouhou was much appreciated, and the excellent Onsen washed away my travel fatigue, allowing me to have a wonderful time. The breakfast was also outstanding: it included Shinshu specialties and a wide variety of dishes, making it easy to enjoy many different items in small portions. I almost wished my departure had been later so I could have enjoyed it even more. I would love to stay again if I have the chance.

Conveniently located near the station, with plenty of options for dinner nearby, and parking close by as well. The bath was great, with two tubs at different temperatures. What I especially liked was the non-buffet breakfast—it felt like we were treated to delicious local specialties from Shinshu that we don’t often get to try. I’d love to stay again.

Although it was just a 1-minute walk from the station, it was so quiet that we were not bothered by outside noise. The view of the Northern Alps from the window was beautiful, and our Room faced the side where we could enjoy watching the sunrise. We went to breakfast around 8:00, and it wasn’t crowded, so we could take our time and enjoy what we liked. My mother in her 70s was also pleased, saying the Japanese simmered dishes and Chinese rice porridge were delicious and not overly seasoned. I was happy that the bathtub was large, and the amenities were well stocked. If possible, I would appreciate it even more if facial lotion could be available at the front desk. I would love to stay here again when visiting Matsumoto.