新村站 × 設有幼兒費用的住宿接待・服務評價高的飯店·日式旅館

The antique-inspired lobby interior was beautiful. The Room was also comfortable. Meals were served in a private dining room, and since it was next door, it was convenient. The food was delicious and at the standard level for this type of Ryokan. The Onsen is not large, but it wasn’t crowded, so I could relax and enjoy it.

For a Japanese accommodation these days, I was surprised not to see many international guests. The Accommodation was clean, and the meals were good with everything we needed. The Onsen was also nice, but I felt it might have been a bit small for female guests.

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

Once again, I found myself choosing Buena. I had a great first impression when I stayed here for the first time, and that sense of comfort never changes. I think that’s truly wonderful. I look forward to staying with you again. Thank you for taking such good care of me.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly moved. The dining area also had plenty of space between each group, so our child was able to focus on eating quietly. In addition, you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze… When we checked our answers for the puzzle, the front desk staff assisted us very kindly, and our child was absolutely delighted. I don’t usually post a Review, but I was so impressed that I wanted to write one this time. We travel to Matsumoto every summer, so we hope to stay with you again next year. Thank you very much.

I was traveling solo and chose the Ladies’ Healing Plan. It came with a Panasonic facial device, a foot massager, and drinks, which really lifted my mood. The washroom had IGNIS amenities, and the beauty cream in the room was labeled as a complimentary gift. The pajamas were stylish too! I’d checked the breakfast venue in Reviews beforehand, so I was looking forward to it. It’s irresistible for fans of retro architecture. They also let me tour the chapel at the top of the stairs. I was happy that many of the dishes used locally sourced ingredients. It was so relaxing!

The location was great, and the Room was clean and quiet. Excellent value for money. I would like to stay again. Breakfast also had a wide variety of items and was very good. The parking lot is a little far away, but this was noted on the website, so I understood in advance. If you do not move your car out by 9:00, an additional fee will be quite high.

I wanted to wear a kimono with my friends, so having a Room where we could step onto the floor was very helpful. Also, the front desk kindly stored our luggage and called a taxi for us when we were leaving, so I’m truly glad we stayed here. Thank you very much.

Not only was it conveniently located near the station, but there were also many delightful services. First, the welcome drinks available until the hot summer evenings in Matsumoto were very soothing. The complimentary Shuttle Service at Shouhou was much appreciated, and the excellent Onsen washed away my travel fatigue, allowing me to have a wonderful time. The breakfast was also outstanding: it included Shinshu specialties and a wide variety of dishes, making it easy to enjoy many different items in small portions. I almost wished my departure had been later so I could have enjoyed it even more. I would love to stay again if I have the chance.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

We chose this hotel because (1) three of us could stay in one room and (2) it has a large public bath. After making our Reservation, we read the Reviews and added breakfast. There were so many dishes that it was almost overwhelming—in a good way. The large public bath was also great, except that it was crowded and we had to wait for a washing station. It was nice to have plenty of outlets, but there were mirrors only in the bathroom and by the entrance. If possible, I would have liked a tabletop stand mirror on the desk. That said, we were very satisfied overall, so I rated it 5 out of 5.

The light breakfast was just right. The Facility felt a bit old, but it was clean so it didn’t bother me, and it was a great deal because I could make a Reservation and visit the Onsen at an affiliated Hotel. I’d like to stay here again the next time I visit Matsumoto.

I stayed for one night on business, and the staff were very helpful. I would like to stay here again.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

This was my first time staying here. Baths: There were many types of tubs and saunas. Meals: We ate in the large hall; there was a wide menu selection, service was quick, and everything was delicious. Room: It was a clean Hotel. The air conditioning is centrally controlled, so you can’t fine-tune the temperature—something to note if that bothers you. Staff: Everyone was courteous and helpful. If I had to be picky… 1) Ordering meals in the large hall can feel a bit inconvenient for some people. A smartphone and LINE are required. After selecting one item, the screen returns to the home page, so you have to choose again from the categories. It could be tough with a larger group. 2) The lockers for overnight guests in the bath area are quite small, and their location is tucked away, which made them inconvenient to use. I really liked how relaxed it felt as a Hotel attached to a health spa—easygoing without being too formal. I’d love to visit again.

Just minutes from the expressway interchange—so convenient you’ll want to stop by.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

A clean Hotel near Matsumoto Castle. At night, you can enjoy a free beef bowl, and the breakfast was also very delicious, with curry and Nozawana rice among the options. There is also a nice bath on the first floor. I saw comments saying there aren’t many restaurants nearby, but if you walk a little toward the station, there are plenty of places to eat, so it wasn’t inconvenient. If I had to mention one downside, it would be the parking fee of 1,000 yen. When I took a morning walk to Matsumoto Castle, I noticed that nearby coin-operated parking lots are a bit cheaper. Even so, it’s an affordable and great Hotel. I will stay again.