劍堂站 × 以雪景浴池聞名的住宿接待・服務評價高的飯店·日式旅館

Having read the Reviews in advance, I was aware of what to expect, but my companion was very surprised by the contrast between the front desk atmosphere and the impression of the Room. The day-use bathing area feels lively like a busy public bathhouse, while the guest Rooms were calm and comfortable. Because we visited on a weekday, the large public bath was not crowded and very relaxing. The only thing that bothered me slightly was seeing someone brushing their teeth at the washing area. Even so, I was truly impressed by the abundant flow of free-flowing Onsen water straight from the source. When I visit around Nagano Station for work in the future, I would love to stop by again even just for a day-use bath. The Room was flawlessly comfortable, and the private indoor bath was very spacious. I was also amazed by how much hot water it had. Dinner was served in-room, so we could relax without worrying about others, and we thoroughly enjoyed the delicious dishes with thoughtful touches. The staff member who served us was friendly and made it a pleasant time. At breakfast, it was also nice to be able to choose between rice porridge cooked with Onsen water and regular steamed rice. Please note that there are no amenities provided in the large public bath area (including makeup remover), so bringing your own is recommended. The in-Room amenities are also provided for one use (one day) only, so if you plan to bathe multiple times, it may be reassuring to bring extras. Overall, it was a highly satisfying stay.

This was my third stay at a Mercure, and a repeat visit to Mercure Nagano Matsushiro Resort & Spa. Last time we booked a breakfast-only plan, and each family member happily piled their plates with their favorites, saying how delicious everything was. This time we chose the plan with both breakfast and dinner. Dinner had a different feel from breakfast and was very tasty. We were also happy about the all-you-can-eat Shine Muscat grapes. For breakfast, I remember being able to choose from about three types of miso last time, but this time there was just one prepared miso soup. Still, there were so many great options that even after two nights we couldn’t try everything we wanted. We even said as a family that we’d like to stay for about a week. We’ll definitely be back again—thank you in advance.